Shop Loading Delay

hello there

In our shop page if we click a ajax function like pagination at first load gif shows up but after that pages refreshes but same content shows up and after a while pages refreshes and the new page content load up.

could you please help to fix that , with this bug its very hard to sell products through the shop

Hello,

Our AJAX requests have a timeout of 5 seconds and if they don’t get a response from the server at this time the page will be loaded in a natural way. If you need, we can give you an instruction how to increase this time to 10 or 15 seconds but it is not a solution and you can try to disable this function completely.
There is some performance problem with your server or with your website in general since the response from the server is very slow.
If you want us to check this, please, disable all external plugins that are not related to our theme and allow us to switch between themes to measure the response time and understand if it is caused by our theme or not.

Kind Regards
Xtemos

Hello, Thanks for the response.

I made a full backup of my site.
I disabled All the plugins that you said.
I changed cloudflare to Development mode.
You have the right to add or change the theme to test the issue.

please let me know as soon as possible

with regards

It seems to work correctly now, please, check from your side https://gyazo.com/6385996a62a955b17f42755a6e0cc07d

most of the time works properly but some times the page refreshes

could you please tell how to increase the time ?

dostum yavaş cidden ya tesadüfen gördüm sizin siteyi. istersen fikir alışverişi yapaviliriz.

It seems to begin work slower when you activate your plugins. Probably, some of them affect your website speed. Your web server might be not optimized too.

Thanks.
We are using a high performance VPS for our shop.
I found out it’s because a plugin called “wp show single variation” I requested a refund on this product and I am buying this plugin from another developer.
But just to make sure the page refresh doesn’t repeat I need the instruction to increase AJAX requests timeout of 5 seconds.

with regards

You can add the following code to the functions.php file in your child theme to increase it

add_filter( 'woodmart_pjax_timeout', function(){
	return 30000;
} );

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