Shop manager has no access to admin panel

Hi. I am setting a shop manager to my shop and when he tries to login, he has the error: Sorry, you are not allowed to access this page.

on the page address I get: https://resperfect.com/wp-admin/admin.php?page=custom-dashboard.php
What can I do?

Hi,

Do you mean access to the Theme Settings or to the WordPress dashboard in general? Could you please check with default WordPress themes?

Regards

The wordpress dashboaed.
If I will change the theme, all the settings and design I already did will be saved?

The only problem may occur when you switch between themes in Appearance -> Themes is that widgets may lose their positions. It is a WordPress behavior and we are not able to fix this in our theme scope. Now, you need to go to Appearance -> Widgets and move all widgets to appropriate positions.
As a workaround, you can backup your widgets configurations using this plugin https://wordpress.org/plugins/widget-importer-exporter/

Regards

hi.
the issue was solved. there was a problem with a plugin.
thanks.

OK, we are glad that you sorted it out.

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