Shop page displayed variable price weirdly
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Hello! On variable products, how can we display only the given price for the selected option instead of showing the from/to price. Our prices are also displayed rather small and I would like to resize them so it’s easier to see for our customers and site visitors.
I have attached a picture below to clarify what I mean.
Marked with red square.
The screenshot was not accepted so I have redone it and attached it here!
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Hello,
Go to Theme Settings > Shop > variable products > enable the option hide to price. This option will hide a higher price for variable products and leave only a small one.
And try to enable the option Remove duplicate price for variable products. When you will select any variation, the price on the single product page will be updated with an actual variation price.
You can change the font by means of the Advanced typography option, which allows you to choose the item from a drop-down or insert your custom CSS class. Please navigate to the Theme Settings > Typography > Advanced Typography.
Here is the documentation providing more detailed instructions: https://xtemos.com/docs/woodmart/advanced-typography-settings/
Best Regards.
Hello! I have these options enabled already to display only one variable price, it still persists even when I tried to take it off and on again.
Hello,
Please share the wp logins details in private content under the message area i will check and give you a possible solution.
Best Regards.
Hello!
I have been updated on what was wanted.
The price at the bottom with VAT and all replacing the one at the top and being of a larger text size, so there is only one place displaying the price instead of two different places with two different price types.
Is this doable?
I have linked a temp. login and a screenshot.
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Hello,
Sorry, I did not understand your issue properly, do you want to move the below price to above and replace the above price?
Best Regards.
Yes exactly! The price displayed below is the one we wish to display at the top. So there is only one price including VAT present on the product page.
When there is two prices present (top and bottom) it confuses our customers and we want them to have the best and easiest experience when purchasing from our site.
Hello,
You are using any third party plugin on your site that is why the “hide to duplicate price” feature of our theme is not working correctly.
Deactivate all the 3rd party plugins and activate only theme-required plugins on the site and then check the issue. I am sure your issue will be solved. Then Activate the 3rd party plugins one by one and check which plugin is creating the issue for you.
Best Regards.
The price at the bottom is now gone as intended. But the problem of the price still displaying without VAT at the top is still an active issue as it is required by law in EU to show the price including VAT.
How can we fix this?
Hello,
Please navigate to WooCommerce -> Settings -> Tax -> write some text for the “Price display suffix” field.
https://ibb.co/Ctvc7J4
https://ibb.co/GFqB4DN
Best Regards.
We have it entered {price_including_tax} incl. VAT (EU) in the price display suffix field already.
But it does not display on the product page.
I have attached screenshots below.
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In the shop its still displayed without. screenshot below
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Hello,
Could you please check how it works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront to understand is it our theme issue or not?
Best Regards.
I have tried to change to a default theme and other themes now, and there has been no change to it.
Additionally I have tried to disable all plugins that have to do with shop and product pages.
I did see that yesterday when I was editing the single product page it was showing the VAT price in the editor mode. Today it is not visible anymore. I am unsure of what causes this weird behaviour on the shop pages.
Hello,
If the same issue showing with the WP default and storefront theme then it is the Woocommerce issue not the theme issue, please ask the Woocommerce support about this issue.
Best Regards.
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