Home Forums WoodMart support forum Shop page Filter not working.

Shop page Filter not working.

Viewing 8 posts - 1 through 8 (of 8 total)
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  • #680655

    iatltdbd
    Participant

    in my shop page and many filters.
    but no filter working.
    https://renotoolsbd.com/shop/

    #680675

    Hello,

    Try to regenerate “Regenerate the product attributes lookup table” in Woocommerce > Status > Tools: https://take.ms/LGpvf

    In addition, please check Woocommerce > Settings > Product tab > Advanced tab and disable Use the product attributes lookup table for catalog filtering and check the issue.

    If the issue remains, please deactivate all the 3rd party plugins and activate only theme-required plugins on the site and then check the issue. I am sure your issue will be solved. Then activate the 3rd party plugins one by one and check which plugin is creating the issue for you.

    Best Regards

    #680719

    iatltdbd
    Participant

    already do that. can you check for me. Already provided login details.

    #680833

    Hello,

    Please confirm the permission for plugin deactivation and switching to the parent/default theme for testing.

    Looking forward to collaborating with you!

    Best Regards

    #680936

    iatltdbd
    Participant

    yes. trying to switch main theme.
    Please check.

    #680980

    Hello,

    Could you please check how the product’s attributes filters works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront to understand if it is our theme issue or not?

    Best Regards

    #681208

    iatltdbd
    Participant

    no filter show on shop page
    check my attachment.
    i already provide access. can you check for me please.

    Attachments:
    You must be logged in to view attached files.
    #681315

    Hello,

    I have tested your site using the default Storefront theme, and the filters are still not working. This indicates that the issue is not related to our theme. Since this functionality is provided by WooCommerce, I recommend reaching out to the WooCommerce community for further assistance. They will be able to guide you more effectively. You can also verify this on your end.

    See Screenshot for clarification:
    https://postimg.cc/mP3LzrVq
    https://postimg.cc/hJSS9q5G

    Best Regards

Viewing 8 posts - 1 through 8 (of 8 total)