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Shop Page Filters Not Showing up

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  • #633745

    a.balodimos
    Participant

    I have added attributes to the products I want to use as filters and set the widget to use the attribute but no filters are showing up on Shop Page.
    I have verified that all the products have the attributes assigned to them.

    #633852

    Luke Nielsen
    Keymaster

    Hello,

    Try to regenerate Regenerate the product attributes lookup table in Woocommerce > Status > Tools https://take.ms/LGpvf

    Let me know the result.

    Kind Regards

    #633936

    a.balodimos
    Participant

    I tried this method but did not work.

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    #634104

    Luke Nielsen
    Keymaster

    Hello,

    After regenerating the lookup tables, the filter by brand started to be shown – https://prnt.sc/r-K3hWRGA2s_

    Let me know if you have any questions.

    Kind Regards

    #634125

    a.balodimos
    Participant

    Hello,
    In our testing, the filters show up for a few minutes and then vanish again.
    If we recheck the Shop Page now, no filters show up.
    I think this issue needs to be looked at in detail.
    And before you say it’s a cache issue, I’ve cleared the cache from both wp-rocket and this tool
    WooCommerce -> Status -> Tools -> Clear transients https://prnt.sc/OXFgQw8qYmEE

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    #634231

    Luke Nielsen
    Keymaster

    Hello,

    I didn’t say that it’s a cache issue.

    In this case, navigate to WooCommerce -> Settings -> Products -> Advanced -> disble lookup table for filtering here – https://prnt.sc/8wEF0SsTWoLR

    Then recheck the issue.

    Kind Regards

Viewing 6 posts - 1 through 6 (of 6 total)