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shop page is broken

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  • #484964

    support-6487
    Participant

    hello pls how do i repair a broken page in this cease is the shop page when i try ro load more product on the page i get {There has been a critical error on this website.} other pages are working perfectly ok except the shop page

    #484982

    Hello,

    Please insert the site admin access into the Private content below the message area. We will take a closer look at the case.

    Please, confirm the permission for plugins deactivation, and switching to the parent theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.

    Best Regards

Viewing 2 posts - 1 through 2 (of 2 total)