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Shop Page Layout Bug

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  • #371372

    staffcreator
    Participant

    Good morning guys.
    We noticed a little new bug.

    This is the Layout view for the Shop Pages …

    From the conditions it is selected that all types of pages must have the same graphic layout.

    Unfortunately this is not the case ..

    Only when you search for a product does the page setting change to the basic one.

    (See attached image)

    Notice that in the search page the gray background colors .. it doesn’t take them .. but they should actually take the Layout page setting.
    Is this normal?

    Anyway can we solve?

    Let me know
    thank you very much for your work

    Greetings
    Luca

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    #371376

    staffcreator
    Participant

    Obviously I write the access data ..

    A thousand thanks
    Greetings

    #371414

    Artem Temos
    Keymaster

    Hello,

    The problem is not with the layout but with the background option in Theme Settings. It doesn’t recognize the search page as a shop page. We will fix this in our next theme updat.e

    Kind Regards

    #371461

    staffcreator
    Participant

    Hi Artem!
    Thank you for your answer..

    Since we want to launch the site online next week ..

    Can you tell me if you can fix this first?

    Let me know
    A thousand thanks
    Greetings
    Luca ๐Ÿ™‚

    #371463

    staffcreator
    Participant

    Hi Artem!
    I realized now that the arrangements of the various filters have changed .. (See attached image)

    If you notice in the first image it was the one I had made you as the first screens above (highlighted in red) and before the alignment of the various filters was perfect, I had aligned it through the values โ€‹โ€‹of the Margins between the filters themselves .. But now I don’t remember anymore the values โ€‹โ€‹I had previously given ..

    Have you tried many times?

    Please guys if you can help me remember how I set up the various margins.

    Greetings
    Luca

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    #371585

    Artem Temos
    Keymaster

    Please, send us your FTP access so we can check what is wrong.

    Kind Regards

    #371758

    staffcreator
    Participant

    Hi Artem

    Thank you for your answer.

    I will send you an anonymous copy of the required utilities.

    We recommend that you pay a lot of attention, as it is a LIVE site

    I have personally tested your utilities and they work fine.

    A thousand thanks
    Greetings
    Luca
    I wait for you here.

    #371912

    Artem Temos
    Keymaster

    We have just resaved the layout and the problem is gone. Please, check it from your side. And let us know if you will be able to reproduce the problem again.

    #372735

    staffcreator
    Participant

    Hi Artem
    I can confirm that now everything is regular ..

    Can you tell me what happened?

    a thousand thanks
    Luca

    #372756

    Artem Temos
    Keymaster

    We can’t reproduce the bug but usually simple resaving help. If you will be able to reproduce it again just send us step-by-step instructions so we could fix it in our theme permanently.

    Kind Regards

Viewing 10 posts - 1 through 10 (of 10 total)