Shop page permalink

Hello, I’ve created a video, please check on the private content area
Thank you

Hello,

Please share the WP admin login details of your site so I can check and give you the possible solution.

Best Regards.

I’ve shared the access to the private content.
Thanks

Hello,

Please deactivate all the 3rd party plugins and activate only theme-required plugins on the site and then check the issue. I am sure your issue will be solved. Then Activate the 3rd party plugins one by one and check which plugin is creating the issue for you.

Otherwise, if the issue still exists then keep the 3rd party plugins deactivated and share the wp login details so i will check and give you a possible solution.

Best Regards.

Hello, thanks for your reply.
we have more than 5 website using woodmart theme. and I found all of them has this problem.
added a screenshot to the private comment.

So I think this is not 3rd party plugin issue instead of the theme.
Im looking forward to your reply. Thank you 🙂

Hello,

Now i have checked your site it is working fine:
Screenshot for clarification:
https://ibb.co/3mBvjJ8

Best Regards.

Hello friend, I found the issue is still there.
Would you please check the video that I shared on the private chat?
Thank you

Hello,

Try to disable the ajax shop from theme settings > Product Archive > disable the option Ajax shop.

Best Regards.

Hello, thanks for the solution. Please check the private box.

Hello,

Sorry to say it is not possible in theme settings to be available for that. If you can check with the default wordpress theme it will look the same.

Best Regards.

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