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shop product button issues

Viewing 13 posts - 1 through 13 (of 13 total)
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  • #507027

    E-N Admin
    Participant

    Hi,

    Every theme update, our product and personalisation button breaks. In our shop page, The “add to cart’ buttons for the product are side by side with our ‘personalisation’ button. But since the update few weeks ago. The button are stacked together but with big gaps in between. Can you able to provide some CSS to fix this.

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    #507075

    Luke Nielsen
    Keymaster

    Hello,

    I would like to request temporary FTP access to the website to take a better look at the issue there.

    Thank you in advance.

    Kind Regards

    #507085

    E-N Admin
    Participant

    Hi,

    Please see details. Login to my-account of the website

    #507093

    Luke Nielsen
    Keymaster

    Hello,

    Seems that access is wrong, could you please update it?

    https://prnt.sc/SvrVPLWWy_wh

    Looking forward to hearing back from you!

    Kind Regards

    #507100

    E-N Admin
    Participant

    Hi,

    Try now

    #507494

    E-N Admin
    Participant

    Hi,

    I had a login activity earlier today. Just making sure it was you. If so, did you find a solution to our issue? Also, on our homepage where there’s product and buttons displayed. the ‘add to bag’ button has gone into 2 lines (see image for reference)

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    #507509

    Luke Nielsen
    Keymaster

    Hello,

    In our last update, we have refactored some CSS for the optimization. It’s mentioned in our change log: https://prnt.sc/merRfpbm0Goi

    So in order to remove those changes, define the below code in Theme Settings -> Custom CSS.

    .product-grid-item :where(.product-wrapper,.product-element-bottom) {
        display: block;
    }
    
    .product-grid-item .product-element-top {
        margin-bottom: 15px !important;
    }

    If you’d like to contact us, we are here for whatever questions you may have.

    Kind Regards

    #507523

    E-N Admin
    Participant

    Hi,

    I added it to Custom CSS but it didn’t do anything. Can you also lease let me know how to fix the ‘add to bag’ button on the homepage because the words is in 2 lines, – I sent an image previous reply

    #507557

    Luke Nielsen
    Keymaster

    Hello,

    1. In general, I didn’t change the custom CSS area or any other settings on your website, also on my side the button looks well, here is a screenshot: https://take.ms/TlfbbU

    2. The above code just disabled the changes from the last update, if you mean about the buttons side by side, you need to remove the padding that you defined in the Custom CSS area, then the buttons will be side by side.

    https://take.ms/x0eBl

    Kind Regards

    #507683

    E-N Admin
    Participant

    Hi,

    The issue now is both buttons are not the same level as each other. Add to bag is higher than personalise button. See image

    Thanks

    • This reply was modified 1 year, 9 months ago by E-N Admin.
    • This reply was modified 1 year, 9 months ago by E-N Admin.
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    #507777

    Luke Nielsen
    Keymaster

    Hello,

    It’s due to your custom code from the Custom CSS area, more details in this video: https://take.ms/jOTgV

    In the meantime, feel free to ask me any questions you may have.

    Kind Regards

    #509043

    E-N Admin
    Participant

    Thanks for that.

    Are you able to let me know how I can make the button side by side on desktop. I changed the shop page to display 4 column of products instead of 3.?

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    #509143

    Luke Nielsen
    Keymaster

    Hello,

    You need to remove the custom padding for the default “add to cart” button: https://take.ms/KUHbc , https://take.ms/BpqPI

    Then the buttons will be in one line, also, you can adjust your custom button and it will look similar to the default button: https://take.ms/MIv6h

    Kind Regards

Viewing 13 posts - 1 through 13 (of 13 total)