Home Forums WoodMart support forum Shopping cart design of tax rates

Shopping cart design of tax rates

Viewing 11 posts - 1 through 11 (of 11 total)
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  • #141434

    nicolesautter
    Participant

    The shopping cart doesn’t show the tax rates as needed in Germany. And the text is in english as well. I attache two pictures. One is good which shows 19% and 7% the other one is what it looks like right now.The green one is the one that is not in line with german law.

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    #141437

    nicolesautter
    Participant

    the other pic was missing. here you go

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    #141479

    Hello,

    Please check the issue on one of the default themes to understand if our theme causes the problem or incorrect taxes configuration.

    Best Regards

    #141487

    nicolesautter
    Participant

    Hi, the same occurs when I use a default theme.

    #141503

    Hello,

    If you see the same on the default theme it means that you have configured your taxes not correctly or Woocommerce functionality works in the way you do not expect. Please refer the Woocommerce documentation on this issue as we do not have instructions or options.

    Best Regards

    #141504

    nicolesautter
    Participant

    I did set it correct I would assume and the tax is calculating properly. It only doesn’t show the right way. This really is frustrating everybody is shifting it to the other and it is wasting hours of time… Will check woocommerce again but are sure it is correct since it does calculate corrects. Its just how it is presented.

    #141508

    Hello,

    I regret I cannot help, however, if you see the same on another theme it means that theme does not cause the problem. Try to search the way out in Woocommercce forum.

    Best Regards

    #141511

    nicolesautter
    Participant

    I am not convinced that it is not in relation to your theme. Cause still the problem occurs that I had to deactivate Woocommerce Germanized which I need. Might be that this is why it doesn’t work. Have you figured that out yet? As stated before, you say on your webpage that Woocommerce Germanized is running with your theme but if I activate it it doesn’t show prices for individual product sizes on product page. But funny enough it does show it in the quick view. So it is obvious that it is all set up correct. Did you check that? I really do need to activate Woocommerce Germanized.

    #141513

    nicolesautter
    Participant

    So I just checked it again. I activated woocommerce germanized and all works well in my shopping cart. But again not on the product page. There it doesn’t show the price. So the issue still is that I can not activate Woocommerce Germanized since it doesnt show the product price once I have different sizes.

    #141514

    nicolesautter
    Participant

    Just investigated further. The answer to almost all my questions is Woocommerce Germanized. Once I active it the shipping costs are showing as set up, VAT is showing property… So the remaining issue is, that the product page doesn’t show prices (only in heading of product the spread) once I have different sizes… Can you fix that?

    #141598

    Bogdan Donovan
    Keymaster

    Hi,

    We have checked your site and did not find our theme influence on Woocommerce Germanized plugin functionality. We have compared our theme product page layout with WordPress default theme Twenty Nineteen and default Woocommerce theme Storefront and didn’t find any difference. Please check the screenshots and videos:

    Woodmart default product: https://prnt.sc/p0kq0j
    Twenty Nineteen default product: https://prnt.sc/p0kq91
    Storefront default product: https://prnt.sc/p0kpqy

    Woodmart variable product: https://prnt.sc/p0kyii https://gyazo.com/f09e96648277a111ea2e2ea3563dfdc9
    Twenty Nineteen variable product: https://prnt.sc/p0kysn https://gyazo.com/6cec4e0e25a054e384ca8169e3f7b441
    Storefront variable product: https://prnt.sc/p0kyoj https://gyazo.com/60a8191cd7963f9e5c1ca3d6517e1428

    Your product page prices look the same on other themes, that means issue that you described did not caused by our theme and, unfortunately, we cant change plugin functionality via WordPress theme. Please try to check Woocommerce documentation or contact with Woocommerce Germanized support.

    Regards

Viewing 11 posts - 1 through 11 (of 11 total)