Shopping Cart error on both desktop and mobile views
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https://youtu.be/OAHIrfutwYU
Watch this video. It demonstrates how the shopping cart functionality disappears, preventing customers from interacting with their shopping cart or checking-out items!
Here are your login admin credentials to the website. The site has been backed up. You have permission to fix this. Please help ASAP, as this error is especially worse for the mobile experience where most of our customers do business.
Please help fix this.
Hello,
Could you please disable all plugins that are not related to our theme so we can check it?
Thank you in advance
Using your Admin Access, please disable all plugins, do your checks and tests. Then re-enable the plugins once you are done to limit the downtime to our live customers. 99% of our customers are from Estonia, and the timezone is UTC/GMT +3 hours. If you can pick a time early in the morning or very late in the evening, that would be appreciated.
Please disable all plugins yourself so we don’t break anything on your website. Alternatively, you can create a staging environment where you can conduct such experiments without affecting your production environment.
Kind Regards
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