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SHOPPING CART ERROR QUANTITY UPDATE PHONE

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  • #459900

    arenashop.corp
    Participant

    Hello, I have a problem with my shopping cart in phone , when i try to increase or reduce the amount of quantity ,the action dont save .In the pc its ok ,the problem its only in phone , please help me !

    #459921

    Hello,

    Please deactivate all the plugins except these ones:

    Slider Revolution
    WPBakery Page Builder or Elementor
    Woodmart Core
    Contact Form 7
    MailChimp for WordPress
    WooCommerce
    Safe SVG

    If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    In case, the problem remains, even after all the plugins are deactivated, provide your site admin access (insert the site credentials into the Private content block under the message area) and confirm the permission for plugins deactivation, switching to the parent or default theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.

    Best Regards

    #460247

    arenashop.corp
    Participant

    I deactivated the plugins the and the problem still exists!

    #460817

    Hello,

    Our developers have fixed that. Please clear the cache and check.

    If you have any questions please feel free to contact us.

    Best Regards

Viewing 4 posts - 1 through 4 (of 4 total)