Shopping Cart Not Displaying Added Products

Hi Support Team,

We are experiencing an issue with the shopping cart functionality on our website.

When we add a product to the cart, the product appears to be added successfully. However, when we click on the Cart icon, the right-side shopping cart panel/slide-out opens but shows an empty cart, with no products displayed.

The issue occurs as follows:

Add a product to the shopping cart.
Click the Cart icon.
The right-side slide-out shopping cart opens.
However, the cart panel is completely empty and does not display the product that was just added.

I have attached a screenshot showing the issue.

Could you please investigate why the products are not appearing in the WoodMart AJAX side cart/cart drawer after being added to the WooCommerce cart?

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Hello,

Please deactivate all the 3rd party plugins and activate only the theme-required plugins on the site and then check the issue. I am sure your issue will be solved. Then Activate the 3rd party plugins one by one and check which plugin is creating the issue for you. I think the issue is created by the Wordfence plugin.

Otherwise, if the issue still exists then keep the 3rd party plugins deactivated and share the WP admin login details of your site so I will check and give you a possible solution.

Best Regards.

Hi,

Thank you for your guidance.

We followed your suggested troubleshooting steps by deactivating the third-party plugins and testing the site. We identified that the issue was being caused by one of the plugins.

After disabling the affected plugin, the side cart slider is now working correctly and displaying the products as expected.

The issue has been resolved, and we appreciate your assistance in identifying the plugin conflict.

Thank you.

Sounds Great! that your issue has been solved.

I’m so happy to hear you are pleased with the Theme and Support. XTEMOS strives to deliver the best customer experience, and it makes our day to hear we have accomplished that.

We count ourselves lucky to have you as a customer. You can always reach us at any time. We are always here to help you.

Thanks for contacting us.
Have a great day.

Topic Closed.
Best Regards.

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