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Shopping cart not emptying after customer checks out

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    Posts
  • January 15, 2022 at 9:42 pm #345666

    Golden1
    Participant

    I have disabled all payment gateway plug-ins and issue still remains. Woocommerce support said it was a theme issue.

    any ideas?

    January 16, 2022 at 7:52 pm #345737

    Elise Noromit
    Member

    Hello,

    Please deactivate all the plugins except these ones:

    Slider Revolution
    WPBakery Page Builder or Elementor
    Woodmart Core
    Contact Form 7
    MailChimp for WordPress
    WooCommerce
    Safe SVG

    If you use the child theme, switch to the parent and check the problem.

    If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    Best Regards

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Viewing 2 posts - 1 through 2 (of 2 total)