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Shopping Cart Sidebar is empty

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  • Author
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  • #455317

    Vincent
    Participant

    Dear,

    After adding products to the shopping cart, the cart sidebar appears to be empty.

    Kr,
    Vincent

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    #455319

    agenciawebinfinite
    Participant

    Hello!

    I noticed this too.
    It was the new version of Elementor Pro!

    just go back to the version that solves it.

    Only the people at Woodmart need to check it, as everyone who has an Elementor Pro will stop working with their cart.

    #455333

    radium1987
    Participant

    Yes, I can confirm that too. It’s because of the new Elementor update that the shopping cart on the side is empty.
    Restoring the previous version solved the problem immediately.

    #455448

    Artem Temos
    Keymaster

    Hello,

    It seems to be a conflict between the Elementor PRO plugin and WooCommerce. We have already checked and it doesn’t work also with a default Storefront WooCommerce theme. You need to contact Elementor PRO developers for help on this matter.
    Let us know if have any further questions.

    Kind Regards

    #455454

    Vincent
    Participant

    I’ve rolled backed and that fixes it for now.

    #455679

    Jose1966
    Participant

    I confirm too it works too when downgrading elementor and elementor pro.

    #456748

    juli
    Participant

    Hello everybody, I have the same problem and it cannot be the solution to downgrade the Elementor Version. :-/ Elementor and Woocommerce recently discovered a security vulnerability and an upgrade to the latest elementor pro version 3.12.1 is essential to fix this problem. But at the same time the problem with the sidebar shopping cart occurs. I talked with the Elementor support and they told me that it is a problem with Woodmart and Elementor because they cannot find any problem with their standard theme.

    So, please come back with a solution. I think some more people will have the same issue.

    Thanks a lot.

    #457146

    Thora
    Participant

    @juli:

    Elementor says:

    Issue: If a third party theme has a mini cart feature and the Elementor mini cart is disabled, the theme mini cart will show as empty even if it contains products.
    Solution: Rollback to Elementor Pro version 3.11.7 until a fix is released.

    And this version 3.11.7 is the one with the security fix, not 3.12.x, as you can see in the changelog.
    Downgrade is possible in the backend via “Elementor > Tools > Version Control” via second dropdown.

    • This reply was modified 1 year, 7 months ago by Thora.
    #457206

    dariusbee
    Participant

    Have same problem.

    #457261

    anderson.selau
    Participant

    I Have same problem?
    Prease, Xtemos needs to do a new update !

    #477371

    Vincent
    Participant

    Dear all,

    I wanted to check if this is fixed now and it’s safe to update or not?

    Kr,
    Vincent

Viewing 11 posts - 1 through 11 (of 11 total)