Shopping Cart widget – Right side of the screen

Hello,

Somewhoe, the shopping cart widget on the right side of the screen isn’t working, while it is activated in the theme settings. Do you know why?

Best regards,
Amanda

Hello,

Please make sure that you have set the behavior of the cart the same for both desktop and mobile from WoodMart >> Header Builder.

Screenshot for Clarification: https://ibb.co/t8R8W4M

If the problem continues then deactivate all the third party plugins, activate parent theme and provide admin panel login details of the website to check it myself and help you out accordingly.

Best Regards.

Hi,

Thanks for your feedback. The settings are correct and I have tested all 3rd party plugins. Still no change. Can you look into this? Login details have been shared.

Thanks!

Hello,

I have tried to login to your website but was unable to login. It takes too much time to respond. Please make sure that your website is working fine to let me assist you further.

Best Regards.

That’s strange, everything is working fine at my end. I have updated your credetials. Does this work?

Hello,

The login credentials you provided are still not working. Please provide the correct details to check it myself and help you out accordingly.

Screenshot for Clarification: https://ibb.co/LdPZ075

Best Regards.

Maybe I forgot to save…? I have created and saved a new password. Please find it in the private content secition

Hello,

I have logged into your website and tried to deactivate all the third party plugins but caught an Error. Please

Screenshot for Clarification: https://ibb.co/nRmjm65

Deactivate all the plugins not related to the theme, activate parent theme. Then Check back.

If the problem continues then leave the plugins deactivated and tell me we will troubleshoot with theme plugins.

Best Regards.

Thanks. I have deactivated all external party plugins. Non of them seem to cause the issue. Also with all these plugins deactivated, the widget is still not working. Would you be able to look into this?

Thanks in advance.

Best regards,
Amanda

Hello,

I have visited your website and the cart sidebar is working absolutely fine on my end. Please clear cache and check back.

Screenshot for Clarification: https://ibb.co/tbJLvtc

Best Regards.

Thanks so much for your support and patience. We have found the issue now.

Most Welcome!!!..

Well, @2008ebuss!.., it’s been great chatting with you! I hope I resolved your issues thoroughly.

Let us know if there’s anything else we can do for you! You can always reach us at any time. We are always here to help you.

Have a wonderful day.

Topic Closed.
Best Regards.

[Author]

Posts