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Shoppingcart keeps crashing

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  • #683523

    d.grooters
    Participant

    My question is about the following. I have the Woodmart theme on http://www.haagaveegmachines.nl. The theme crashes in the shopping cart. I can add a product and pay, but as soon as I want to remove an item from the shopping cart, the website crashes.

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    #683543

    Artem Temos
    Keymaster

    Hello

    Thank you for using the WoodMart theme. To assist you further, please try disabling all plugins that are not related to our theme and check if the issue persists. If the problem continues, kindly provide us with your WordPress admin access through the Private content field, so we can investigate the issue on your website directly.

    Regards

    #683585

    d.grooters
    Participant

    Please send me an emailadres so i can make a temperary login

    #683657

    Artem Temos
    Keymaster

    You can use any random email and share the account information using the Private content field.

    #683733

    d.grooters
    Participant

    Please check

    #683788

    Artem Temos
    Keymaster

    Hello,

    As we can see, plugins are still turned on. Please disable them temporarily so we can investigate the issue.

    Kind Regards

    #683856

    d.grooters
    Participant

    Already tried it. There turned off now, please try again to fix it. Try to add a product to the shoppingcart and then try to remove it

    #683859

    Artem Temos
    Keymaster

    Try to remove all the custom code you added to Theme Settings -> Custom JS and test how it works. Let us know about the result.

    #683882

    d.grooters
    Participant

    I think the problem has been solved. I removed the custom CSS and it seems to be working again. Thanks!

    #683965

    Artem Temos
    Keymaster

    Great, we are glad that you sorted it out. Feel free to contact us if you have any further questions.

Viewing 10 posts - 1 through 10 (of 10 total)

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