Shortcode [reminder] in the free shipping bar is not working

The shortcode [reminder] in my progress bar, which should display how much is left to reach free shipping, is not working. The command simply appears as text and does not show the actual value. A screenshot is attached below.

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I forgot to mention that my theme and core are updated to the latest version.

Hello,

Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?

Thank you in advance

Hi, how are you? I’m in the middle of Black Friday and I can’t disable all the plugins right now. I even enabled this option to help with sales. I’ll send you the connection details.

It looks like there is a typo in the shortcode. Please use [remainder] instead of [reminder]. That’s why it’s showing as plain text.

Do this:
– Go to Theme Settings > Shop > Free shipping bar.
– In the Initial message field, insert the [remainder] shortcode (example: “[remainder] left to get free shipping”).
– Save changes and clear your site/cache plugin/CDN caches.

Perfect, I made the change and it worked, but I made a mistake because I put it exactly as in the documentation. It would be good to update it with the correct version. Here’s the link I used:

https://xtemos.com/docs-topic/free-shipping-progress-bar/

It says [reminder] on it, and my theme is in Portuguese and was translated there, so I used the one from the documentation.

Anyway, thank you very much for the quick help.

Thanks a lot for pointing this out. The correct shortcode is [remainder]. We have corrected the documentation page you shared. Thanks again for the heads-up!

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