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Side Bar causing clicks to not work

Viewing 11 posts - 1 through 11 (of 11 total)
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  • #366270

    Golden1
    Participant

    I have been playing around with adding side bar widgets to my ‘single product page’.

    However with these new side bars, it is interfering with this ‘product table’ that I use to display all variations on the single product page. When I try to click the ‘+” button, or “add to cart” its as if the cursor is selecting something else, and not where I am clicking.

    I dont know if its an issue with the widget size. This is an HTML Block I have created.

    Update: I changed the side bar from a custom HTML Block to just a simple paragraph of text, and everything works correctly, so it is indeed the HTML Block causing issues. Any ideas?

    • This topic was modified 2 years, 9 months ago by Golden1. Reason: update
    #366376

    Hello,

    Please provide the URL of the product to check it myself and help you out accordingly.

    Also provide the login details of the website.

    Best Regards

    #366571

    Golden1
    Participant

    Well, I have the entire sidebar currently disabled because the site is live and active, I dont want to cause any front end functionality issues.

    #366599

    Golden1
    Participant

    here is access to staging site where I have everything active so you can see.

    #366636

    Hello,

    Please provide the browser logins because it’s not letting me log in the dashboard.

    Screenshot: https://gyazo.com/fc5557bec276c8d848c494caf643649c

    Best Regards

    #366684

    Golden1
    Participant

    Sure, here you go:

    #366818

    Hello,

    Sorry but the login details you provided are not working. Please provide the correct login details to let me assist you further.

    Best Regards

    #366927

    Golden1
    Participant

    Updated

    #366989

    Hello,

    Sorry but the login details you provided are still not working. Please provide the correct login details to let me assist you further.

    Best Regards

    #367997

    Golden1
    Participant

    I’m sorry, I have fixed the login information and verified myself the credentials are all valid.

    #368201

    Hello,

    The issue is due to the stretch row option of the rows.

    Please Edit the HTML Block, edit the rows and set the row stretch to default then clear cache and check back.

    Screenshot for Clarification: https://ibb.co/h7cssmw

    Best Regards

Viewing 11 posts - 1 through 11 (of 11 total)