Side Card Empty after moving to other page

Hello! I have a problem with the theme.
When you add an item from the store and then go to other page, the side card stays empty.

Attachments:

You must be logged in to view attached files.

Hello,

Thank you so much for purchasing our theme and contacting our support center.

Please disable any plugins not directly related to our theme and provide us with your admin access details. We will log in to your dashboard and investigate the issue. Please ensure that you only keep the following plugins that are necessary for our theme to work correctly:
– WoodMart core
– WooCommerce
– Elementor/WPBakery Page Builder

Thank you in advance.

How to contact you ? Please send me email to give you access.

Please send us the information using the Private content field. It will be visible to our staff only.

Kind Regards

please check.

Please keep all plugins that are not related to our theme temporarily turned off.

for how long ? when will you log in and check it out ?

I’m available for the next few hours and will be able to check the issue as soon as possible.

Kind Regards

2 days now, and still nothing ? I disabled all my plugins without the theme ones, deleted the cache and the problem is still exist.

Hello,

Sorry, but you didn’t answer so we waited for your reply. Please keep all plugins turned off now so we can check. But let me know once you are ready.

Kind Regards

The plugins are off, you can log in and check it all.

Did you check it ?

Yes, we see the problem and it seems to be caused by the WooCommerce itself. Could you please also check how it works with WooCommerce default theme – Storefront?

yes

Attachments:

You must be logged in to view attached files.

As we can see, you have customized our theme files. Could you please reinstall the theme completely to restore its original state and test how it works?

It seems to work now. Can you tell me now how to remove this ?

Attachments:

You must be logged in to view attached files.

OK, we are glad that you sorted it out. Please create a separate topic for the new issue. Our specialists will help you asap.

[Author]

Posts