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Side cart is totally empty when Elementor is active

Viewing 8 posts - 1 through 8 (of 8 total)
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  • #455719

    hallo
    Participant

    Hello.

    Since a few days my side cart is always empty when it pops out. It suddenly happened and I’m not sure why. I traced it back to Elementor. if I deactivate Elementor the side cart works again. I disabled the Elementor Mini Cart Template so it’s not that.

    If I look at the code I see that the side cart is completely empty and no code is below the parent item. I also see no error in the console.

    The products are added to the cart though.

    Any ideas what I can do to fix that?

    Thanks
    Tom

    • This topic was modified 1 year, 8 months ago by hallo.
    • This topic was modified 1 year, 8 months ago by hallo.
    #455776

    shopping
    Participant

    I have the same problem :/

    something is wrong with elementor pro. if i disable the plugin i see the items in the cart again. happened with the last 3.12.0 update of elementor pro.

    • This reply was modified 1 year, 8 months ago by shopping.
    #455786

    Hello,

    Thank you very much for choosing our theme and for contacting us.

    Unfortunately, I cannot reach your site, please check and disable the shopping cart widget in Elementor > Settings.

    If you have any questions please feel free to contact us.

    Best Regards

    #455789

    shopping
    Participant

    hi elise, thanks for reply.

    that didnt solve the problem for me :/

    • This reply was modified 1 year, 8 months ago by shopping.
    #455838

    Hello,

    Please check and let me know when your site is workable again.

    Please deactivate all the plugins except these ones:

    Slider Revolution
    WPBakery Page Builder or Elementor
    Woodmart Core
    Contact Form 7
    MailChimp for WordPress
    WooCommerce
    Safe SVG

    If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    Best Regards

    #455868

    hallo
    Participant

    Hello everyone. In the Elementor settings is an option to install an older version of Elementor. That seems to have fixed the problem for now. Just make sure to turn off auto update until it is fixed for good.

    More people seem to have the same problem: https://xtemos.com/forums/topic/shopping-cart-sidebar-is-empty/

    #455916

    shopping
    Participant

    thanks hallo


    @elise
    : already done all of that. the problem came up with the last elementor PRO 3.12.0 update

    #456333

    Hello,

    If you have any questions please feel free to contact us.

    Best Regards

Viewing 8 posts - 1 through 8 (of 8 total)