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Side cart is totally empty when Elementor is active
- This topic has 7 replies, 5 voices, and was last updated 1 year, 7 months ago by Elise Noromit.
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AuthorPosts
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March 30, 2023 at 6:53 pm #455719
halloParticipantHello.
Since a few days my side cart is always empty when it pops out. It suddenly happened and I’m not sure why. I traced it back to Elementor. if I deactivate Elementor the side cart works again. I disabled the Elementor Mini Cart Template so it’s not that.
If I look at the code I see that the side cart is completely empty and no code is below the parent item. I also see no error in the console.
The products are added to the cart though.
Any ideas what I can do to fix that?
Thanks
TomMarch 31, 2023 at 3:04 am #455776
shoppingParticipantI have the same problem :/
something is wrong with elementor pro. if i disable the plugin i see the items in the cart again. happened with the last 3.12.0 update of elementor pro.
- This reply was modified 1 year, 7 months ago by shopping.
March 31, 2023 at 4:06 am #455786
Elise NoromitMemberHello,
Thank you very much for choosing our theme and for contacting us.
Unfortunately, I cannot reach your site, please check and disable the shopping cart widget in Elementor > Settings.
If you have any questions please feel free to contact us.
Best Regards
March 31, 2023 at 4:10 am #455789
shoppingParticipanthi elise, thanks for reply.
that didnt solve the problem for me :/
- This reply was modified 1 year, 7 months ago by shopping.
March 31, 2023 at 6:50 am #455838
Elise NoromitMemberHello,
Please check and let me know when your site is workable again.
Please deactivate all the plugins except these ones:
Slider Revolution
WPBakery Page Builder or Elementor
Woodmart Core
Contact Form 7
MailChimp for WordPress
WooCommerce
Safe SVGIf the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.
Best Regards
March 31, 2023 at 9:45 am #455868
halloParticipantHello everyone. In the Elementor settings is an option to install an older version of Elementor. That seems to have fixed the problem for now. Just make sure to turn off auto update until it is fixed for good.
More people seem to have the same problem: https://xtemos.com/forums/topic/shopping-cart-sidebar-is-empty/
March 31, 2023 at 11:40 am #455916
shoppingParticipantthanks hallo
@elise: already done all of that. the problem came up with the last elementor PRO 3.12.0 updateApril 2, 2023 at 3:27 am #456333
Elise NoromitMemberHello,
If you have any questions please feel free to contact us.
Best Regards
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