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SIDE CART UPDATE ISSUE

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  • #662791

    goncalogamaap
    Participant

    The previous fix worked—thank you! However, there’s now a new issue that wasn’t happening before.

    When the cart is empty from the start, everything works correctly. But if I add items to the cart and then remove them using the side cart (off-canvas cart), the cart doesn’t refresh properly. The side cart remains stuck with no update, and the cart icon in the header doesn’t reflect the change either.

    Could you please take a look at this?

    Thanks in advance!

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    #662793

    goncalogamaap
    Participant

    Even If I remove the product on the cart page it doesnt update on the header, I noticed that it only happens if removed on the quantity box, If I remove it on the X it works fine.

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    #662843

    Luke Nielsen
    Keymaster

    Hello,

    May I enable the parent theme and disable 3rd party plugins for testing?

    Looking forward to collaborating with you!

    Kind Regards

    #662863

    goncalogamaap
    Participant

    I am creating a Staging environment for you.

    #662877

    goncalogamaap
    Participant

    There you go, please take a look at what’s going on — this is delaying my website launch…

    #663137

    Luke Nielsen
    Keymaster

    Hello,

    The issue is related to the 3rd-party plugins, here is the result after disabling them – https://gyazo.com/5b88035c04cbba87b9a2c3b0a53948c8

    Please disable all plugins except these ones:

    Elementor
    Woodmart Core
    WooCommerce
    Enable the Parent theme

    Then activate the plugins one by one, checking the issue to detect which one causes the problem.

    Let me know the result.

    Kind Regards

    #663189

    goncalogamaap
    Participant

    Hello, thanks for your help, I noticed that the plugin making this happen is Woo Payments!

    #663434

    Luke Nielsen
    Keymaster

    Hello,

    Navigate to WoodMart -> Patcher and apply the 663429 patch to fix that issue.

    Thank you for your time and patience.

    Kind Regards

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Viewing 8 posts - 1 through 8 (of 8 total)