Sidebar

When accessing the store archives page on mobile, the sidebar automatically opens and then closes, which is very annoying for customers.

How can I solve this problem?

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Hello,

I’ve checked your site and noticed that the off-canvas sidebar is not appearing on mobile. Instead, it’s currently displaying below the archive products.

If you have any questions feel free to contact us.

Best Regards,

I activated it on my mobile now

Hello,

I’ve checked your site, and the off-canvas sidebar does not open automatically on mobile. It only appears when the filter/sidebar button is clicked manually.

See Video for clarification:https://uploadnow.io/files/pP5bxQp

Please try checking again using an incognito/private window or after clearing the browser cache.

Best Regards,

The link you sent doesn’t work.

I checked again after clearing the cache, and the same problem persists.

Please watch the video.

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Hello,

Please see this video for better understanding, it is working fine on my end: https://streamable.com/n1uv5j

Best Regards,

When you cache your browser, you will see that it will not work properly.

Hello,

I have checked your site on a mobile device and have not seen the issue. Please try to check on another browser or device and check the issue.

Best Regards,

[Author]

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