Home Forums Basel support forum Sidebar/filters below products

Sidebar/filters below products

Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • #589529

    farithcia.verveer
    Participant

    Hi,

    I have purchased the Basel theme yesterday and I am really happy with it so far! It’s such an improvement from my previous theme.

    I have been working hard to make the webshop perfect and while making changes here and there, but at some point my sidebar with filters on mobile ended up in a wrong spot on my product category pages and I can’t seem to fix it.

    Currently, my sidebar with filters is under my products: https://imgur.com/VWiYsC7

    The off canvas sidebar for mobile option is currently enabled, but it does not show the text to open the sidebar on the product category page (https://imgur.com/IKtubJc). I would like to only have the button in the bottom navbar thoug, so I will disable this again after the issue is fixed.

    Could you please help me fix this?

    #589591

    Artem Temos
    Keymaster

    Hi,

    Thank you for your message and for using our Basel theme.

    Could you please send us your admin access so we can check your current configuration and see why the off-canvas sidebar doesn’t work as expected?

    Kind Regards

    #589614

    farithcia.verveer
    Participant

    Hi,

    Thank you for your fast reply!
    I have submitted the admin access details.

    #589674

    Artem Temos
    Keymaster

    Sorry, but the password seems to be wrong and we can’t enter your dashboard.

    #589686

    farithcia.verveer
    Participant

    I see that the special characters were removed from the message so I modified the password and submitted it again.

    #589701

    Artem Temos
    Keymaster

    You need to enable off-canvas sidebar option for mobile devices only as shown on the screenshot https://gyazo.com/a6af55b2edb0b234e34d086bf0a77c9c

    #589707

    farithcia.verveer
    Participant

    Ah, I see! I only had the Off canvas sidebar for mobile enabled in the general layout section. I didn’t realise the same option was in the Shop page layout section. Thank you for your help!

    #589716

    Artem Temos
    Keymaster

    You are always welcome. Feel free to contact us if you have any further questions.

Viewing 8 posts - 1 through 8 (of 8 total)

The topic ‘Sidebar/filters below products’ is closed to new replies.