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Home / Forums / WoodMart support forum / Sidebar forgot your password link not working correctly

Home › Forums › WoodMart support forum › Sidebar forgot your password link not working correctly

Sidebar forgot your password link not working correctly

  • This topic has 7 replies, 2 voices, and was last updated 1 year, 5 months ago by Artem Temos.
Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • March 12, 2025 at 11:52 pm #645359

    saad-7889
    Participant

    If I click the forgot your password link in the sidebar that pops up from the login/register button, it uses a relative link than an absolute one. The link should be directing to amsfashionhouse.com/my-account/lost-password but rather if I am on any page, it will instead just add the /lost-password/ end point to it. So from the home page of amsfashionhouse.com it becomes amsfashionhouse.com/lost-password or if I am on one of the product pages it goes from https://www.amsfashionhouse.com/shop/men/adult-premium-heavyweight-pullover-hoodies-mh13101/ to https://www.amsfashionhouse.com/shop/men/adult-premium-heavyweight-pullover-hoodies-mh13101/lost-password/

    How can I fix this?

    • This topic was modified 1 year, 5 months ago by saad-7889.
    March 13, 2025 at 10:07 am #645427

    Artem Temos
    Keymaster
    Xtemos team

    Hello,

    Please disable any plugins not directly related to our theme and provide us with your admin access details. We will log in to your dashboard and investigate the issue. Please ensure that you only keep the following plugins that are necessary for our theme to work correctly:
    – WoodMart core
    – WooCommerce
    – Elementor/WPBakery Page Builder

    Thank you in advance.

    March 13, 2025 at 8:18 pm #645745

    saad-7889
    Participant

    I’ve tried with the plugins disabled but that didn’t work. Feel free to take a look on your own

    March 14, 2025 at 10:44 am #645814

    Artem Temos
    Keymaster
    Xtemos team

    Sorry, but we can’t enter https://gyazo.com/241b8e45200f4e7a066c90cf48d8d44b
    Also, please keep all plugins that are not related to our theme temporarily turned off so we can test this.

    March 15, 2025 at 4:19 am #646060

    saad-7889
    Participant

    You should be able to access it now. Please note that I can not just leave the plugins deactivated as they control core functions and my site is live. I have tested with the plugins disabled and was unable to get the issue resolved.

    March 17, 2025 at 10:22 am #646296

    Artem Temos
    Keymaster
    Xtemos team

    In this case, you need to create a staging development copy of your website. There, you will be able to do such kind of experiments without any harm to your production website.

    Kind Regards

    March 17, 2025 at 7:54 pm #646553

    saad-7889
    Participant

    Here is the details for the staging site.

    • This reply was modified 1 year, 5 months ago by saad-7889.
    March 18, 2025 at 10:17 am #646639

    Artem Temos
    Keymaster
    Xtemos team

    Hello,

    Thank you. Please keep all plugins that are not related to our theme temporarily turned off.

    Kind Regards

  • Author
    Posts

Tagged: forgot password, login form, sidebar

Viewing 8 posts - 1 through 8 (of 8 total)
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