Home Forums WoodMart support forum Simplifie video player does not work after applying the patch 473619

Simplifie video player does not work after applying the patch 473619

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • #478335

    luciano
    Participant

    It was working as expected on desktop and mobile but is not working on desktop and mobile after applying the patch 473619, by the way, we do not have the GTM4WP plugin installed.

    #478413

    Artem Temos
    Keymaster

    Hello,

    We just checked your website and the video is working well on mobile devices. Here is a screenshot https://gyazo.com/03520bd51cb2e922717777433e1ec091
    Could you please clarify how to reproduce the problem?

    Kind Regards

    #478559

    luciano
    Participant

    After writing this post I solved the problem by replacing these 3 files with the previous version:
    woodmart/inc/integrations/woocommerce/modules/product-gallery-video/class-main.php
    woodmart/js/scripts/wc/productGalleryVideo.js
    woodmart/js/scripts/wc/productGalleryVideo.min.js

    You can check the problem on our test website

    #478569

    Artem Temos
    Keymaster

    Hello,

    You can fix it by applying patch # 478563. To do this, go to Dashboard -> WoodMart -> Patcher, find the corresponding patch and click on the “Apply” button. Let us know if it works for you.

    Kind Regards

Viewing 4 posts - 1 through 4 (of 4 total)