Single Prod Page Thumbnails not display in Chrome or Edge Desktop View

Hi there,

The image thumbnails in desktop view are not displaying in certain browsers ; Chrome on IOS and W10, Edge W10.

See attached. It just shows the full size image cropped in width in a carousel.

No problems in Firefox and Brave browsers as per image attached.

Note: They seem to be displaying fine on all browsers tested in tablet and mobile view.

I’ve tried switching off all plug ins; purging and clearing the caches (server and browser); adjusting the theme settings and blocks gallery settings and nothing seems to work.

thanks
Sergei

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Hello,

Thank you so much for purchasing our theme and contacting our support center.

Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?

Thank you in advance

plug in are deactivated

Sorry, but the password seems to be wrong and we can’t enter your dashboard.

new one below

Hi there,

Just wondering if the log in worked?

[Author]

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