Single Product Crashes whenever I touch the swatches design
-
Hi, I purchased The woodmart template through envato mraket.
I have a problem that the single product keep crashing every time I try to use swatches. I don’t know why and haven’t seen any errors that I can see the problem.
The single product is looking very bad although there is a layout design for it, and before it crashed, the swates were not showing. Can I receive help with this issue?
Thanks in advance
Hello,
Thank you for reaching out and for using the WoodMart theme.
To resolve the issue with your single product page crashing, could you please provide us with some screenshots of the problem? This will help us better understand the issue. Additionally, try disabling all third-party plugins temporarily to see if the problem persists, as sometimes plugins can cause conflicts.
If the issue continues, please provide us with admin access to your site so we can investigate further. You can securely share the credentials through the Private content field.
We are here to assist you in resolving this matter promptly.
Regards
I attach two images, the layout and the crashed version
Attachments:
You must be
logged in to view attached files.
Also why aren’t the swatches showing? I want it to show images in the color attributes
Hello,
Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?
Thank you in advance
.
