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Single product customization

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  • July 16, 2025 at 1:45 am #674399

    ecarraro44
    Participant

    Hello.
    I’m trying to customize a product page. And I’m not able to.
    I tried uploading a new layout, but when I activate it and go to the simple product preview, it’s blank and I can’t do anything, not even edit it with Elementor.

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    July 16, 2025 at 2:35 pm #674535

    Hung Pham
    Keymaster

    Hi ecarraro44,

    Thanks for reaching to us.

    To assist you in the best possible manner, I kindly ask that you please provide me temporary wp-admin info (wp-admin URL, username, password) to the Private Content area, this will allow me to thoroughly investigate and address your concerns more efficiently.

    Regards,
    Hung PD

    July 16, 2025 at 4:03 pm #674583

    ecarraro44
    Participant

    Hi, H.!
    I’ll send you what you requested. Thenks.

    July 16, 2025 at 4:53 pm #674601

    ecarraro44
    Participant

    I just updated WooCommerce to the latest version and it gave me a fatal error.

    July 16, 2025 at 4:57 pm #674602

    ecarraro44
    Participant

    Hi, I made a backup before the update. How do I recover it?
    Thanks

    July 17, 2025 at 11:30 am #674688

    Hung Pham
    Keymaster

    Hi ecarraro44,

    If you backed-up via hosting feature, so please contact them for more details.

    Regards,
    Hung PD

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