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Single product gallery image display incorrectly

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  • #369621

    lightnect
    Participant

    Hi,

    After I updated to woodmart latest version I got a problem: the single product gallery image displayed incorrectly. It displayed in small size instead of fully covered, but when logging in to my website it displays correctly. In another situation it will be back normal also ( I visit the website as guest. when hovering over the gallery image I right click and choose “inspect”, it will suddenly back to normal without doing anyting.) I tried but could’t get the solution.

    Your kind help is much appreciated!

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    #369673

    Artem Temos
    Keymaster

    Hello,

    Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?

    Thank you in advance

    #369695

    lightnect
    Participant

    Many thanks for your reply! I just deactivated all the plugins except woodmart core and woocommerce, but some products displayed normally some still with the problem. please kindly check admin access info in private content.

    #369697

    Artem Temos
    Keymaster

    We still see a cached version of your website. Please, disable all cache and optimization mechanisms as well.

    Kind Regards

    #369803

    lightnect
    Participant

    After I cleared server cache, cache plugin cache and browser cache it is normal now.

    Many thanks for your help!

    Kind regards

    Ivy

    #369839

    Artem Temos
    Keymaster

    We are glad that you sorted it out. Feel free to contact us if you have any further questions.

Viewing 6 posts - 1 through 6 (of 6 total)

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