Home Forums WoodMart support forum Single Product layote bug

Single Product layote bug

Viewing 21 posts - 1 through 21 (of 21 total)
  • Author
    Posts
  • #363161

    fineorganics
    Participant

    I used layout for single product and get wider page that need, also my wishlist icon not inline but in setting it will be
    Look at picture, thanks!

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    #363193

    Hello,

    Please insert the site admin access into the Private content below the message area.

    Best Regards

    #363353

    fineorganics
    Participant

    Check it please

    #363464

    Hello,

    You have created the template with some other solutions: https://gyazo.com/174a9f485131cd6221b177bce81d8d83 it does not relate to our theme. Find our documentation tutorial about this here: https://xtemos.com/docs-cat/woocommerce-layouts-builder/?theme=woodmart

    Please deactivate all the plugins except these ones:

    Slider Revolution
    WPBakery Page Builder
    Woodmart Core
    Contact Form 7
    MailChimp for WordPress
    WooCommerce
    Safe SVG

    If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    Best Regards

    #363537

    fineorganics
    Participant

    Why it so hard to understand?) I delete layout to fix my problem for time. Please, add single product layout independently and check the problem.

    #363608

    Hello,

    Please deactivate all the plugins not related to the theme, so that I could test them. Other plugins may cause the problem conflicting with our theme.

    We are not authorized to amend your site in any way, we can only guide you.

    Best Regards

    • This reply was modified 2 years, 10 months ago by Elise Noromit.
    #363800

    fineorganics
    Participant

    I added single product layout, checked plugins and it not helped. Check it now

    #363840

    Hello,

    Please check and change the settings in the Theme Settings > General layout: https://gyazo.com/b8d1a89a44d7701ba8d364947029fbf3

    If you have any questions please feel free to contact us.

    Best Regards

    #364055

    fineorganics
    Participant

    I checked. It not helped. Why if my settings is default my standart notlayout template of single page are not full size but if i use the layout template that need be full size and problem in page setting?

    #364219

    Hello,

    Please provide the product URL, I check the product and I do not catch the problem: https://gyazo.com/84bf444da0ab5034dc32219cc76c7356

    Best Regards

    #364389

    fineorganics
    Participant

    Added in Private content

    #364605

    Hello,

    Have you solved the issue with the product width?

    You can change the design of the grid in the Theme Settings > Product Archives > Product Styles.

    If you have any questions please feel free to contact us.

    Best Regards

    #367705

    fineorganics
    Participant

    No. Check my first post in this Topic. Can you see the picture? Do you undestand what when i choose any layout my container start to showing full width? Look at my header and main content! After 6.4 update it not fixed and i dont understand why it happening

    #368087

    Hello,

    Your first message contains the screen and questions about the full width of the single product. I check the single product, and it is not full-width. https://prnt.sc/_smapQ2n6CD6
    You can set any width of the product page in the Theme Settings > General and apply Theme Settings presets https://xtemos.com/docs-topic/theme-settings-presets/

    Then you provide a youtube video showing the product grid.

    Could you kindly clarify the problem we are trying to solve now? What device width you are using?

    Best Regards

    #368172

    fineorganics
    Participant

    I disabled the layout function, that is why it is working.
    and when I am enabling it, it looks exactly like in the screenshot.
    Watch this video: https://youtu.be/Jm93ZG2EYTc

    #368322

    Hello,

    Please create the layout and advise which product I should check.

    Please, confirm the permission for plugins deactivation, and switching to the parent theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.

    Best Regards

    #368463

    fineorganics
    Participant

    I created layout. Choose any product, that problem is for all layout type and all layout product

    #368465

    fineorganics
    Participant
    #368466

    fineorganics
    Participant

    I created for layout for one product, makes backup and confirming the permission

    #368690

    fineorganics
    Participant

    Are you working on website? I getting bugs now on checkout

    #368779

    Hello,

    We need a bit more time for checking. We did not touch the checkout page, we are studying the product page layout.

    We will get back to you soon.

    Best Regards

Viewing 21 posts - 1 through 21 (of 21 total)