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Single Product Layout — Elementor Error

Viewing 13 posts - 1 through 13 (of 13 total)
  • Author
    Posts
  • #480855

    FK
    Participant

    Hello, when I try to open the Single Product Layout “Single product layout” with Elementor Editor, I get an incorrect view. Please check screenshot. In the WordPress recovery mode everything looks fine.

    Can you please check the error once?

    Thanks & greetings

    #480902

    FK
    Participant

    Herr you find some more informations I‘ve got in an error mail from WordPress.

    Thanks

    #480915

    Artem Temos
    Keymaster

    Hello,

    Try to select this product as a preview for the custom layout builder https://prnt.sc/s4S-N4Vaw358

    Kind Regards

    #481239

    FK
    Participant

    Hello,

    thank you! Still the same problem. It seems that this error affects only the custom layout with ID 11537. All other layouts load nice and smooth.

    Could you please check again? It seems that there is an error between woocommerce and woodmart.

    Thanks

    #481251

    ricardodr
    Participant

    Hi there! I’m facing a similar issue… After create a single product layout, when I try to edit elementor it shows editor broken and returns the following error:
    

    /wp-admin/post.php?p…&action=elementor:1 
     GET https://carolassuncao.com.br/wp-admin/post.php?post=185139&action=elementor 500
    Attachments:
    You must be logged in to view attached files.
    #481256

    ricardodr
    Participant

    Just found the issue: 3rd party plugin shipping calculator was crashing the elementor

    #481499

    Artem Temos
    Keymaster

    To fix this issue, you can create a folder in the child theme woocommerce/templates/single-product/tabs/ and upload the following file there https://drive.google.com/file/d/1rMiMrH55LcJB7kQ9wXe4KNGisy6R9DTu/view

    #481515

    FK
    Participant

    Thanks, but this does not fix the problem I think it is definitely something with this specific layout. Please check my error message WordPress sent me via email (private content).

    Thanks

    #481540

    Artem Temos
    Keymaster

    Hello,

    Sorry, but we don’t have access to your admin panel now. Could you please restore the access so we can continue investigation?

    Kind Regards

    #481563

    FK
    Participant

    Hello, the login credentials are still the same. Please check again. Do you need ftp access as well?

    #481567

    Artem Temos
    Keymaster

    Hello,

    The child theme was not activated. We have activated it now. Please, test how it works.

    #481619

    FK
    Participant

    Problem solved! Thank you!

    #481890

    Artem Temos
    Keymaster

    Great, you are welcome! Feel free to contact us if you have any further questions.

Viewing 13 posts - 1 through 13 (of 13 total)

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