Single Product Main Image Zoom Issue

Hello,

We have an issue where the zoom on hover for some products main images does not work.

(see private area for links)

We have tried to think why this is happening but so far we are unable to do so. Are you able to advise please?

LP

Hello,

There is an issue with the 3rd party plugins. Please deactivate all the 3rd party plugins and activate only theme-required plugins on the site, and then check the issue. I am sure your issue will be solved. Then activate the 3rd party plugins one by one and check which plugin is creating the issue for you.

Otherwise, if the issue still exists, then keep the 3rd party plugins deactivated and share the wp login details so I can check and give you a possible solution.

Best Regards,

Hello,

We already deactivated all third party plugins and the issue still happens.

Please see access to our staging site in the private area.

Hello,

Could you please share the product page URL from your staging site where the image zoom functionality is not working? This will help me investigate the issue further on your staging site and provide you with an appropriate solution.

Best Regards,

[Little Panda]

Hello.

The URL examples are in the private area

• This reply was modified 1 month, 3 weeks ago by Little Panda.
• This reply was modified 1 month, 3 weeks ago by Little Panda.

Hello,

Try to disable the Lazy loading in Theme Settings -> Performance -> Lazy loading – https://prnt.sc/M7ypNmT2QF7-

Clear the cache and check how it works.

Best Regards,

Hi,

Yes that fixed the issue.

Regards

LP

Hello,

Sounds great that your issue has been solved.

You can always reach us at any time. We are always here to help you.

Thanks for contacting us.
Have a great day.

Topic Closed.
Best Regards,

[Author]

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