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single-product-page

Viewing 8 posts - 1 through 8 (of 8 total)
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  • #360513

    Olli
    Participant

    Hello!
    I’m having trouble creating a page for individual products.
    The creation under “Layout” still works. Also saving as a template.
    However, when I call the template in page view, the error message “There was a critical error on your website” appears.
    Importing your own template into a page also doesn’t work.
    How can I solve the problem?

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    #360517

    Artem Temos
    Keymaster

    Hello,

    Could you please disable all plugins that are not related to our theme and provide us your admin and FTP access so we can check it?

    Thank you in advance

    #360538

    Olli
    Participant

    Yes gladly! Enclosed you will find the access data.

    #360573

    Artem Temos
    Keymaster

    We need your FTP access as well so we could edit theme files.

    #360599

    Olli
    Participant

    Hallo!

    #360627

    Artem Temos
    Keymaster

    Hello,

    You can fix it by applying patch # 360515. To do this, go to Dashboard -> WoodMart -> Patcher, find the corresponding patch and click on the “Apply” button. Let us know if it doesn’t work for you.

    Kind Regards

    #360628

    Olli
    Participant

    Hello!
    It partially works. I can now call up the created layout in the page view.
    However, if I want to import the generated template into a page, an error message appears again.
    How to fix this problem?

    #360635

    Artem Temos
    Keymaster

    Could you please record a video where we can see the problem?

Viewing 8 posts - 1 through 8 (of 8 total)