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Single Product Page – Add To Cart Issue with Multi Currency

Viewing 7 posts - 1 through 7 (of 7 total)
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  • #611054

    zafer
    Participant

    When you add a product to the cart on the single product page, it adds the product as the base currency. This only happens on the add-to-cart button and sticky add-to-cart button on the product page. Sample image is attached.

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    #611066

    zafer
    Participant

    Also free shipping bars are not compatible with multi currency. It is being calculated incorrectly and free shipping prices are looks extremely high.

    #611067

    zafer
    Participant

    I noticed that it calculates the exchange rate twice.

    Let me explain it like this: Let’s say there is a product worth $100. And multi currency is active. The exchange rate is in a currency that is 3x and we added it to the cart, and it should appear as 300 (currency).

    Since the theme calculates the exchange rate twice, it multiplies it by 3 twice. In other words, it displays it as 900 (currency).

    When dynamic discounts are active, there is also this problem on the card and checkout pages.

    I was generally happy with the theme, but when multi currency was activated, I encountered many errors.

    #611376

    Hung Pham
    Keymaster

    Hello zafer,

    Thanks for reaching to us and appreciate your patience.

    To assist you in the best possible manner, I kindly ask that you provide me temporary wp-admin info (wp-admin URL, username, password) to Private Content area, this will allow me to thoroughly investigate and address your concerns in a more efficient.

    Kind Regards,

    #611434

    zafer
    Participant

    Thanks Hung!

    #611565

    Hung Pham
    Keymaster

    Hello zafer,

    Thanks for details.

    Please clear browser cache, purge cache of plugin / server and check again. https://ibb.co/4YsxpWS

    Kind Regards,

    #611581

    zafer
    Participant

    Hi, Hung. Thanks for your feedback. I guess there is a misunderstanding. I recorded a video about the issues. I hope I could explain it in detail.

    Thank you.

Viewing 7 posts - 1 through 7 (of 7 total)