Single Product Page Choppy / Jittery / Laggy Scrolling

Hi,

I notice that the Single Product Page of my website is acting choppy / jittery / laggy when scrolling up and down. This problem does not happen to any other of my pages (such as shop page with product grid, contact us page and homepage etc.) and I tried disable all plugins, and then re-enabling them one by one, but it remains lagging even after I turned off nearly all plugins.

I edit all the “Single Product Page” with Elementor and there was no scrolling problem when I preview them or load the page in WordPress admin. However, when I visit the Single Product Page from other computers, this problem always appear.

I have attached the WordPress admin login information in the private content. Would you please kindly check whether any change in the custom CSS code or theme setting could improve smooth scrolling of the single product page, thank you.

Best regards

Hello,

I would like to request confirmation regarding the permission to switch to the parent/default theme and disable third-party plugins. Once we have completed our testing, we will enable all settings back to their original state.

Looking forward to collaborating with you!

Kind Regards

Hello,

For testing purpose, I confirm to give the permission to switch to the parent/default theme and disable third-party plugins. Please put all settings back to their original state afterwards.

If possible, I will highly appreciate if you can tell me which setting / plugin / custom CSS code is causing this problem, since I tried many settings without seeing any difference.

Thank you very much in advance.

Kind Regards

Hello,

Update: I have found the problem happens to be the hosting server’s frontend optimization features “Defer Render-blocking JavaScript”. I checked with the hosting platform and the single product page is scrolling smoothly again after they turned off this feature.

Nevertheless, thank you for your assistance.

Hello,

Great! I am glad that you found the issue.

If there’s anything you need, please write me or another member of our help desk team.

We’re here for you!

Kind Regards

[Author]

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