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Single product page displayed poorly

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  • #600161

    walidmoujib7
    Participant

    Good evening, I understand why the single product page displays well on the Elementor editor (photo 2) but on the site it looks bad (photo 1). Thank you

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    #600249

    Artem Temos
    Keymaster

    Hello,

    Please disable any plugins not directly related to our theme and provide us with your admin access details. We will log in to your dashboard and investigate the issue. Please ensure that you only keep the following plugins that are necessary for our theme to work correctly:
    – WoodMart core
    – WooCommerce
    – Elementor/WPBakery Page Builder

    Thank you in advance.

    #600514

    walidmoujib7
    Participant

    The “Paccofacile” plugin is under maintenance by the owners so I can’t deactivate it but I’m sure that it’s not the plugin that is creating the problem.
    Thanks

    #600615

    Artem Temos
    Keymaster

    We just checked your website but don’t see any issues with the product page. Here is a screenshot https://gyazo.com/a7d1f0cef30d95ec968278a35c2b38b7

    #600855

    walidmoujib7
    Participant

    I still see the error

    #601174

    Artem Temos
    Keymaster

    Hi,

    Could you please send us a link to your website where we can see this issue?

    Kind Regards

    #601395

    walidmoujib7
    Participant

    https://www.irestauratori.com/prodotto/tavolo-luigi-filippo-in-legno-di-noce-impiallacciato/ and all e-commerce products have this problem

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    #601405

    Artem Temos
    Keymaster

    The issue is caused by the plugin “iubenda | All-in-one Compliance for GDPR / CCPA Cookie Consent + more”. When we deactivate it, the single product page works correctly.

    #601406

    walidmoujib7
    Participant

    it’s an essential plugin I can’t deactivate it

    #601514

    Artem Temos
    Keymaster

    It breaks the HTML markup on the single product page. You can try to contact plugin’s developers for help on this matter.

    Kind Regards

    #606577

    walidmoujib7
    Participant

    Thanks

    #606659

    Artem Temos
    Keymaster

    You are welcome. Feel free to contact us if you have any further questions.

Viewing 12 posts - 1 through 12 (of 12 total)

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