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Single product page not opening properly

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  • #533947

    Kindly check this issue, I am facing this error second time. Unable to open single product page. Screenshot uploaded. Staging access given. Thank you.

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    #533955

    Artem Temos
    Keymaster

    Hello,

    The password you sent seems to be wrong. Please, send us the correct one. Also, try to disable all plugins that are not related to our theme temporarily.

    Thank you in advance

    #534021

    Sorry. Pls login with same credentials now. Plugins are deactivated now. Thank you.

    #534243

    Is there any solution find for critical error faced in my website. I am facing this issue second time. Problem is unable to open product page. Admin access given already. If you need more details about problem please let me know. Thank you

    #534403

    Artem Temos
    Keymaster

    Hello,

    Please, send us your FTP access as well so we can check this issue further.

    Kind Regards

    #534540

    FTP access given. Thank you.

    #534596

    Artem Temos
    Keymaster

    You have selected the “related products” source in the menu HTML block called “Book_cat_menu”. But it may work as a part of single product layout only. https://monosnap.com/file/iqxLlQYfW6CXPrHCv5EtXqO0fia7KU

    Kind Regards

    #534698

    Problem resolved. Thank you so much Artem temos for your support.

    #534825

    Artem Temos
    Keymaster

    You are always welcome. Feel free to contact us if you have any further questions.

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