Single product page updates are not reflecting

Hello All,

I have a query about the single product page. None of the updates I make on the single product pages are not reflecting in the live platform. Is there any way to fix that, please? I am not using any cache or anything at the moment, so the updates I make must be instant.

Hi ajaypaul2697,

Thanks for reaching to us.

I kindly request you to conduct a check by activating the default WordPress Theme, such as Storefront or Twenty Twenty-Three (Appearance > Themes) and keep WoodMart Core and WooCommerce plugins activated. This is to ascertain whether the issue you are experiencing is due to our theme or not.

If the problem persists even with the default WordPress theme, it would suggest that WoodMart theme is not the cause of the issues.

In case it works with default theme, please provide me with temporary wp-admin access, I will debug that issue.

Regards,

[ajaypaul2697]

Hello Hung Pham,

Thanks for your response.
Please find the rest of the details in the extra info box

• This reply was modified 1 year, 2 months ago by ajaypaul2697.

Hi ajaypaul2697,

Any email address can be used for the new account, it does not have to be your personal email.

Regards,

Hello Hung,

Please find the link below.

Hi ajaypaul2697,

Thanks for the details.

You are using Custom Layout so you need to modify Single Product layout, I changed the title color and it worked

https://prnt.sc/J7KSxJD63dOJ https://prnt.sc/7CujcyvJv9Wd

Regards,

Thanks for the info.
I have one more query there.

I think I figured it out, but just wanted to confirm is this how it works.

In terms of adding sold counter, visit counter, do I have to add everything in the single product custom layout too.

Also, in the single product page, it is fading out, any idea how I can remove and keep it open so that readers able to read everything in there, please?

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Hi ajaypaul2697,

1. In terms of adding sold counter, visit counter, do I have to add everything in the single product custom layout too.

Yes, then it will applies on all products.

2. Edit Custom Layout, select Column > switch to Advanced tab, in [Xtemos] Extra section, disable Collapsible content option https://prnt.sc/_V5gLFRkAORv

Regards,

Perfect. All good now. Thank you so much for your help, Hung. I appreciate it. We can close this ticket now 🙂

[Hung Pham]

Hi ajaypaul2697,

Glad to hear your issue has been resolved. Keep us in mind for future questions and concerns, we’re always here to help!

If you have a quick minute we always appreciate a 5-star rating on our theme!

https://themeforest.net/item/woodmart-woocommerce-wordpress-theme/reviews/20264492

Your feedback is the motivation to improve our work and services.

Regards,

• This reply was modified 1 year, 1 month ago by Hung Pham.

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