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Single Product showing gap on mobile
- This topic has 12 replies, 2 voices, and was last updated 2 years, 3 months ago by
Hung Pham.
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AuthorPosts
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March 17, 2024 at 2:16 am #549700
FusionXParticipanthi we have 2 differet size images on product featured image is wide and gallery image is long in length but bcz of that long image its showing gap on mobile
March 18, 2024 at 1:46 pm #549913
Hung PhamParticipantHi FusionX,
Thanks for reaching to us and take our apologies for the long delay in answering due to the weekend.
You should deactivate all plugins (except Required Plugins) and then reactivate them one by one. This makes it very easy to isolate the plugin causing problems.
Regards,
March 19, 2024 at 2:15 am #550126
FusionXParticipanti think its not due to plugin bcz i have just few plugins related to woodmart on my this site, i think its according to image size i dont now how to adjust them in theme setting, i have attach the link of my old theme it should work like that
March 19, 2024 at 11:14 am #550210
Hung PhamParticipantHi FusionX,
To assist you in the best possible manner, I kindly ask that you please provide me temporary wp-admin info (wp-admin URL, username, password) to the Private Content area, this will allow me to thoroughly investigate and address your concerns more efficiently, if it’s possible.
Regards,
March 19, 2024 at 12:56 pm #550265
FusionXParticipantDetails Added
March 19, 2024 at 2:15 pm #550310
FusionXParticipantalso the Reviews section is showing empty on product not showing any option how to give a review, kindly have a look there as well
reviews are on in woocommerce setting.March 20, 2024 at 1:26 pm #550670
Hung PhamParticipantMarch 20, 2024 at 1:29 pm #550672
FusionXParticipantOK CHECK WITH THIS LINK
March 21, 2024 at 8:30 am #550942
Hung PhamParticipantHi FusionX,
Thanks for details.
1. Gallery
Please enable
Main carousel auto heightin the Theme Settings > Single > Images https://prnt.sc/k745WTzxopzf – I did that for you.2. Reviews
That’s because you turned off
Enable product reviewsoption in WooCommerce > Settings > Products tab > General https://prnt.sc/I46PJrcpton-If you have any questions please feel free to contact us.
Regards,
March 23, 2024 at 7:40 am #551599
FusionXParticipantThanks product problem is solved
i have already turned on the reviews but reviews section is not showing anythingMarch 23, 2024 at 7:55 am #551601
Hung PhamParticipantHi FusionX,
I checked again and the option still not enabled. I did that, and now you have an option inside products to enable Reviews https://prnt.sc/V_O5elqupie4
Regards,
March 23, 2024 at 8:02 am #551603
FusionXParticipantsorry i enabled that on my other site.
yes its working now the option in product advanced i was not aware off
thanksMarch 23, 2024 at 11:19 am #551632
Hung PhamParticipantHi FusionX,
Glad to hear your issue has been resolved. Keep us in mind for future questions and concerns, we’re always here to help!
If you have a quick minute we always appreciate a 5-star rating on our theme!
https://themeforest.net/item/woodmart-woocommerce-wordpress-theme/reviews/20264492
Your feedback is the motivation to improve our work and services.
Regards,
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