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Single Product, Single picture problems

Viewing 8 posts - 1 through 8 (of 8 total)
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  • #723536

    Unknown-7921
    Participant

    I’m having some problems when trying to set up Single Product -> Gallery -> Image Gallery layout.

    For some products, I’m only using 1 picture. But the carousel is still being shown as more pictures. When you try and go left/right on it. The next image is empty.

    Please advice.

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    #723572

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    Sorry to hear about the inconvenience. Kindly, please share your Site WP-ADMIN Login details of the development site in the Private Content field so that we can check this concern on your Site and help you out accordingly.

    Best Regards

    #723830

    Unknown-7921
    Participant

    Attached

    #723847

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    I’m currently unable to access your site due to IP restrictions. Kindly remove these restrictions so I can review the issue. I’m accessing the site from Pakistan.

    Best Regards

    #723912

    Unknown-7921
    Participant

    Private content

    #723937

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    I have checked your website and tested the product, but I was not able to reproduce the issue. On the products I checked, only a single image is displayed, and I do not see any empty slides.

    Please clear all types of cache and double-check the issue, If you have any questions, feel free to contact us.

    Best Regards

    #723940

    Unknown-7921
    Participant

    Private content.

    Attachments:
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    #723954

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    Your issue has been resolved. I have updated the affected product, and the gallery is now working correctly.

    Please update the other products where you are facing the same issue and check again.

    Best Regards

Viewing 8 posts - 1 through 8 (of 8 total)