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Single Variations with Relevanssi

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  • #337202

    DestinationRV
    Participant

    Upon activating Relevanssi search plugin, the search results show the shop products list as type post not products. I contacted Relevanssi support after realizing that everything works fine when i deactivate the Single Variations Plugin by Codeincept. Relevanssi support says the following:

    ———–
    Our development team went through the code debug & found that the theme switches template to blog posts if post_types are set product & product_variation both in products query.

    Our plugin has major functionality to search both post types product & product_variation but if we set both post types the theme changes template based on the post types.

    Can you please share this issue with the theme development team to let the actual products archive page should be loaded if both post types are set in the main query?
    ———-

    How do we get the theme corrected to show product posts?

    #337343

    Artem Temos
    Keymaster

    Hi,

    Thank you for using our theme and contacting us!

    Please, send us a screenshot of how it works with the default WordPress theme. Also, provide us with your admin and FTP access.

    Kind Regards

    #337837

    DestinationRV
    Participant

    See private details attached

    #337973

    Artem Temos
    Keymaster

    Please, send us a screenshot of how it works with the default WordPress theme.

    #338191

    DestinationRV
    Participant

    Here is the photo on default screen of product search

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    #338194

    Artem Temos
    Keymaster

    As we can see, it shows exactly the same set of products with our theme as well https://gyazo.com/50199353bbdba46394b047821ec47153

    #338199

    DestinationRV
    Participant

    but why is it showing as post type and not product type? Shouldn’t it show like the products displayed in the store on search?

    #338201

    Artem Temos
    Keymaster

    We don’t know why the plugin works like that. But as we can see from your screenshot, it works in the same way with the default WordPress theme too. They are displayed as posts, not as products.

    #338202

    DestinationRV
    Participant

    When i deactivate the Relevanssi plugin and search a term. The search results display as products, so that doesn’t make sense. See photo.

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    #338209

    DestinationRV
    Participant

    What ever the Woodmart theme is doing is displaying correctly. Do you have another advance search plugin you’d recommend? Relevanssi was recommended by your theme, but it doesn’t display the same way.

    #338413

    Artem Temos
    Keymaster

    It seems to be a conflict between the two plugins. You need to contact plugin developers for help on this matter since it is not something related to our theme.

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Viewing 11 posts - 1 through 11 (of 11 total)