Site always redirects to start page

Hi
if i look at my shopping cart and then close the shopping cart, the page is redirected to the start site.

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Hello,

Please deactivate all the plugins except these ones:

Slider Revolution
WPBakery Page Builder or Elementor
Woodmart Core
Contact Form 7
MailChimp for WordPress
WooCommerce
Safe SVG

If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

In case, the problem remains, even after all the plugins are deactivated, provide your site admin access (insert the site credentials into the Private content block under the message area) and confirm the permission for plugins deactivation, switching to the parent or default theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.

Best Regards

Hello,

all plugins are now disabled and here are the credentials:

Hello,

The problem is caused by incorrect HTTP and HTTPS configuration: https://domain.com is the actual site URL, however, http://domain.com is used in Dashboard > Settings > General. In this case, it is necessary to configure URLs correctly.

If you have any questions please feel free to contact us.

Best Regards

Hello,
the https would now be configured correctly, but unfortunately the problem still exists.

Hello,

I’ve tried everything, but unfortunately the error still persists.
I now have the correct HTTPS URL in WordPress settings.
please help me to fix the errors. i always get complaint from my client that the site is not working properly.

in google chrome it says page not found. That’s why I’m always redirected to the home page.

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Hello,

Please make the full backup of your site and check the issue on the Storefront theme to detect if our theme causes the problem. Storefront is a free theme developed by WooСommerce.

Best Regards

Hello,

I installed and tried the Woocommerce Storefront theme, it works great, unfortunately the fault is in the Woodmart theme I guess.

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Hello,

Please describe the steps on how to reproduce the problem, I click menu items I get to the pages and I can view the shop page: https://gyazo.com/1116f9725ff77b9657130f4ea6d09241

If you have any questions please feel free to contact us.

Best Regards

Hello,

please take the following steps then you will understand what I mean exactly.

1. please add a product to shopping cart!
2. Now when the Cart Canvas widget opens, wait 5 seconds until the widget is automatically hidden again

as soon as Cart Canvas Wiedget is hidden you will be automatically redirected to the start page, How can I fix these errors, i.e. disable automatic forwarding to the start page.

Thanks in advance.

Hello,

Please check the Theme Setting, and widgets in Appearance > Widgets, there is an unclosed tag: https://gyazo.com/5c755dbd017113602722f880c103c5e1

If you have any questions please feel free to contact us.

Best Regards

Hi
I deleted the widgets. The problem is still there, also now I have a new problem the page keeps loading new ones and doesn’t stop anymore

Hello,

Please check the content of all pages where you added HTML code as well.

Best Regards

Hello,
I’ve been checking the content of all pages for almost 7 hours today, I haven’t added any HTML code anywhere, unfortunately the error is still there as before.

please help me to fix the problem

Hello,

Please check this area: https://gyazo.com/03093b4e4d72a83ab4342a7b19a7ac0b

If you have any questions please feel free to contact us.

Best Regards

Thanks very much,

the problem is now fixed.

Thanks again for your help

You are welcome! We are here to help.

Wish you a wonderful day!

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