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site broken after updates

Viewing 4 posts - 1 through 4 (of 4 total)
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  • #330898

    giannisth
    Participant

    hi, please visit the site and ou will see that the homepage is totally broken.i has nthing to do with original. also menus dissapppeared.
    this must be due to update of theme maybe?. can you please check?i have credentials under.
    thank you

    #330924

    Hello,

    Have you made the site backup before the update? Please restore your site from the backup and give your credentials, inserting them into the Private content area, we will update correctly.

    If you do not have the backup, contact your host support, perhaps they have the option to make automatic backups.

    Best Regards

    #330963

    giannisth
    Participant

    hi, i have done the update by following these steps

    Go to Dashboard -> WoodMart -> Theme License and deactivate the theme.
    Go to Dashboard -> Updates and click on the “Check Again” button.
    Activate the theme with your purchase code again.
    Try to update the theme via Appearance -> Themes or via Dashboard -> Updates.

    P.S when i disabled and reenabled the plugin Easy Theme and Plugin Upgrades it worked well.
    can you pleaase check if it’s ok? i wouldn’t want it to break again, since it is live.
    thank you

    #331211

    Hello,

    I have viewed your site and see that everything works properly.

    In any case, always make a full backup before any update: theme or any plugin or WordPress.

    If you have any questions please feel free to contact us.

    Best Regards

Viewing 4 posts - 1 through 4 (of 4 total)