Site changes are not taking effect

Hello. Im making changes to the site but the changes are not taking effect. For example, I’ve changed the top bar to a different color and it remains the same blue. Additionally, my fonts won’t change.

Hello,

Please deactivate all the caching plugins and check the issue, if the problem remains, leave the plugins not activated and provide the site admin access to the private area.

Best Regards

Hi, there are not caching plugins installed and I already provided the WordPress login info

Hello,

Please check your credentials once more I cannot log in.

Best Regards

Oops I apologize, the password was wrong. See private notes.

Hello,

I have created a testing page and added the element, everything works http://prntscr.com/qdfbmf

I have changed the number of columns in the Theme Setting on the shop page, it works http://prntscr.com/qdfbx0

Please describe step by step how can I reproduce the problem.

Best Regards

Hi, sorry, no. I meant the top bar on the site as well as the actual font family, both from within the site options. Please see attached screenshots.

The font is set to be Lato but it remains as Roboto.

Also the color has been set to change in the top bar but it hasn’t changed.

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Hello,

As for the font-family https://prnt.sc/qdx4qo You have set the font in the element and it has a higher priority than the font in the Theme Settings.

You have updated the theme, however, you did not follow the instructions provided here: https://xtemos.com/docs/basel/faq-guides-2/4-x-5-0-migration-guide/

I have deactivated CMB2 and Redux Frameworks and everything works correctly. Please delete these plugins they are no more needed.

Best Regards

[Author]

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