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Site download load product editor anymore

Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • #73351

    sganullekke
    Participant

    Content and product editor is not showing anymore, can you take a look?

    #73356

    Artem Temos
    Keymaster

    Hi,

    Please, describe to us your problems in a bit more details. Attach some screenshots and provide us with a list of steps on how to reproduce it on your website.

    Thank you in advance.

    #73358

    Hello,

    Please update your theme as per instructions https://xtemos.com/docs/basel/update-theme/

    Update WP Bakary Page builder plugins: navigate to Plugins and deactivate the current WP Bakery plugin, you will see “Delete option”, delete the current plugin. Upload the plugin archive from theme/inc/plugins/js_composer via Plugin > Add new > Upload > install > activate.

    Best Regards

    #73360

    sganullekke
    Participant

    Actually did that and doesn’t work.

    If you login and try to edit a product, you will see what I mean

    #73370

    Hello,

    Your parent theme is 3.3.1 http://prntscr.com/kkqsr6 The recent version is 4.3 please upgrade your theme.

    Next, deactivate all the third parties plugins not related to the theme and check the issue.

    In order to distinguish which plugins relate to the theme and which do not, deactivate them all and then navigate to Appearance > Install plugins and activate all in the list.

    Then, activate your plugins one by one checking which one causes the problem.

    Best Regards

Viewing 5 posts - 1 through 5 (of 5 total)