Site Getting Slow

My website is getting slow for long time. When I checked with the server team. They had reviewed it and said to contact you guys.

Hello,

May I check how it works without 3rd party plugins and check how it works on the default theme? Also, please send access to the admin panel.

Currently, I do not see the 404 errors, but I do notice the issue with loading.

Kind Regards

Yes, there are loading issues. The website is taking too long to load. Have you seen the reports I sent? I’ve also attached a video file showing the loading time — please check that as well.

attached a video file

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helo, any update ?

Is that the issue of popup maker plugin ?

Hello,

To identify the issue, I need permission to disable 3rd party plugins and change the theme to the default one. As I understood, it’s a live site, so may I do it?

I await your response.

Kind Regards

Wait a minute. I just asked the server team as well. I’m waiting for their reply now.
Also, will disabling and changing the theme cause any issues on my site? Will anything be lost?

Yes I got the reply from them.
On reviewing the CPU usage details, we noticed that the cache is not enabled on the website.

Varnish Cache:
The Varnish is enabled on the server and application. But it is still showing as MISS in the headers. The “age: 0” header is found in the theme’s files.
Please get these checked with the theme developer:

Static Cache Plugin:
Also, there is no cache plugin active on the website. You may use any cache plugin that best works with the website. We recommend using the Breeze plugin since it is most compatible with the Cloudways stack:
https://support.cloudways.com/en/articles/5126470-how-to-install-and-configure-breeze-wordpress-cache-plugin

Object Cache Pro:
The Object Cache Pro is not installed. Please try deactivating and then activating it again from the Application Settings > WordPress Settings:
https://support.cloudways.com/en/articles/5723061-speed-up-your-wordpress-application-using-object-cache-pro

Attaching some screenshots too.

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Hello,

In most cases, the site should not lose any information. If it’s a live site, you can create a staging website and I can do the test there so the live site will not be affected.

https://www.wpbeginner.com/wp-tutorials/how-to-create-staging-environment-for-a-wordpress-site/

Kind Regards

ok let me check with this.

Have you seen the messages I have sent u? from the server team

Hello,

I saw, but for the proper testing, I need to check the site without plugins, and on the default theme.

Looking forward to collaborating with you!

Kind Regards

OK then. I will create a staging platform and then I will give the details

Hello,

Okay, I will wait for your response.

Thank you for your time.

Kind Regards

sharing the demo link. Please check

Hello,

It seems that the server is unstable, as on the default WooCommerce Storefront theme, the page could load around 7-10s – https://prnt.sc/HMkXkAdmOsfP

https://prnt.sc/icytK17L728y

It’s not normal for the default theme, the default theme should be loaded around 1s.

Only these plugins were enabled – https://prnt.sc/ErSTJ5RAoMFE , default theme – https://prnt.sc/rZZ0G02gCcAj and long time loading of the page – https://prnt.sc/QgiOgXAtiwUI

So I suggest you contact your server for further solutions.

Kind Regards

So what you are saying? the issue is with the server ?

On the first load, the homepage takes a long time to load. However, once it has loaded, other pages load more quickly.

Hey, this is what the server team is saying: they monitored the CPU load, and it is constantly high due to bot crawling.
I need this resolved ASAP.

I have attached two screenshots they sent.

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I need it be resolved please help.

Hello,

As you mentioned above, this is due to the bot crawling. Our theme cannot affect those bots. Also, in the previous message you can see that the issue with the speed happens on the default Storefront theme so this is not something caused by our theme because on the default the same issue.

Kind Regards

yeah. I know. But could you please help me with this? How to control this?

Hello,

Check articles below for help:

https://stackoverflow.com/questions/27431228/how-to-block-bad-bots-in-htaccess

https://clickpatrol.com/how-to-block-bot-traffic-in-google-analytics/?utm_source=google&utm_medium=cpc&utm_campaign=22257330705&utm_term=&utm_content=22257330705-176888176484-733927080671&gad_source=1&gad_campaignid=22257330705&gbraid=0AAAAAp01Sxev5ZT8b04TlMNmHL5zVlYLR&gclid=CjwKCAjw24vBBhABEiwANFG7y9-FuM_oi-qQK8mkIhwUiWQ-_MlBHPJsFTxrbDWGv5jScl3AoYnBEhoCzGQQAvD_BwE

E.g. in the Cloudflare, they have an option for that: https://www.cloudflare.com/en-gb/lp/dg/product/bot-mitigation/?utm_medium=cpc&utm_source=google&utm_campaign=ao-fy-acq-emea_en-modernapp-txt-general-generic_applications&utm_content=application_bots&&utm_term=bot%20management%20solution_go_cmp-21950492803_adg-168977762577_ad-722925909259_kwd-796817447983_dev-c_ext-_prd-_sig-CjwKCAjw24vBBhABEiwANFG7y-24_OdNu9R0yNtKB5Ev-t-zvgE7erzEfexQvZjveSzNE-L_jOFuYxoCC74QAvD_BwE&gad_source=1&gad_campaignid=21950492803&gbraid=0AAAAApuxAup1IYc7mPG0r9VAcx3-4b9f7&gclid=CjwKCAjw24vBBhABEiwANFG7y-24_OdNu9R0yNtKB5Ev-t-zvgE7erzEfexQvZjveSzNE-L_jOFuYxoCC74QAvD_BwE&gclsrc=aw.ds

Kind Regards

See how this occur.

Hello,

The theme cannot affect those bots. Did you ask your hosting provider how to filter those bots?

https://aioseo.com/how-to-block-an-unwanted-web-crawler/

I await your response.

Kind Regards

[Author]

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