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Site Getting Slow

Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • #658777

    tissertechindia
    Participant

    My website is getting slow for long time. When I checked with the server team. They had reviewed it and said to contact you guys.

    #658789

    Luke Nielsen
    Keymaster

    Hello,

    May I check how it works without 3rd party plugins and check how it works on the default theme? Also, please send access to the admin panel.

    Currently, I do not see the 404 errors, but I do notice the issue with loading.

    Kind Regards

    #658840

    tissertechindia
    Participant

    Yes, there are loading issues. The website is taking too long to load. Have you seen the reports I sent? I’ve also attached a video file showing the loading time — please check that as well.

    #658841

    tissertechindia
    Participant

    attached a video file

    Attachments:
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    #658893

    tissertechindia
    Participant

    helo, any update ?

    #658904

    tissertechindia
    Participant

    Is that the issue of popup maker plugin ?

    #658965

    Luke Nielsen
    Keymaster

    Hello,

    To identify the issue, I need permission to disable 3rd party plugins and change the theme to the default one. As I understood, it’s a live site, so may I do it?

    I await your response.

    Kind Regards

Viewing 7 posts - 1 through 7 (of 7 total)