Home Forums WoodMart support forum Site homepage problem

Site homepage problem

Viewing 12 posts - 1 through 12 (of 12 total)
  • Author
    Posts
  • #235768

    MrAshraf24
    Participant

    Good evening
    When activating the theme
    There’s a problem with the site’s code.
    What’s the solution or what’s the problem?
    Thank you

    Attachments:
    You must be logged in to view attached files.
    #235782

    Hello,

    First of all thanks for choosing our Theme, we are glad to be you in the WoodMart WordPress family :-).

    Please deactivate all the third-party plugins, activate the parent theme clear cache, and check back.

    If the problem continues then leave all the third-party plugins deactivated and provide admin panel login details of the website with the permissions to debug then we will troubleshoot with the theme plugins.

    Regard’s.
    Xtemos Studios.

    #235807

    MrAshraf24
    Participant

    Hello
    The problem with Autoptimize you disabled
    Now I want to add from the theme templates.
    But it doesn’t do any more.
    It only keeps loading.
    Something else.
    Can’t be modified by Elementor

    Attachments:
    You must be logged in to view attached files.
    #236074

    Hello,

    We are glad that one of your issues has been resolved by deactivating the third-party plugins.

    I saw the screenshot you attached.

    The WP-Bakery Page builder content could not be edited using Elementor and the same for Elementor. Because both the page builders have different structures and layout etc.

    And for the Wp-Bakery layouts not loading please deactivate all the third-party plugins and provide with the admin panel login details of the website to check it myself and help you out accordingly.

    Regard’s.
    Xtemos Studios.

    #236103

    MrAshraf24
    Participant

    Good morning
    Actually, very upset about the late response.
    All templates can’t be added to the page.
    Stay in loading mode only
    There’s a picture attached.

    UNDER PRIVATE CONTENT AREA

    Please hurry.
    There’s a page called Test
    You can modify it.
    Is there an email that can be communicated faster or a phone

    Attachments:
    You must be logged in to view attached files.
    #236166

    Hello,

    I have tried to log in to your website but the website is not working even if I have used a proxy. It keeps loading and loading.

    Please make sure that your website is working to check it myself and help you out accordingly.

    Regard’s.
    Xtemos Studios.

    #236173

    MrAshraf24
    Participant

    The site is working.
    Please check.

    #236180

    Hello,

    I have logged into your website and all the third-party plugins are still activated.

    And you have deactivated the WoodMart theme and activated another theme.

    Please deactivate all the plugins not related to the theme activate the main WoodMart theme then tell me with the permissions to debug then we will troubleshoot with the theme plugins.

    Best Regards.

    #236184

    MrAshraf24
    Participant

    I’ve deactivated all the plugins .
    And the theme is activated.

    #236206

    Hello,

    I have logged into your website and checked that the template libraries are loading fine.

    Please clear cache and check back.

    Screenshot for Clarification: https://ibb.co/4tsbPQD

    The issue seems to be with the third party plugin you can try reactivating one by one to check which plugin is causing the issue.

    Best Regards.

    #236214

    MrAshraf24
    Participant

    First of all, thank you.
    Ii the whole problem of Smush
    Cause this problem.
    I’ve deactivated it.

    #236370

    Most Welcome!!!.

    I’m so happy to hear you are pleased with the Theme and Support. XTEMOS strives to deliver the best customer experience, and it makes our day to hear we have accomplished that.

    We count ourselves lucky to have you as a customer. You can always reach us at any time. We are always here to help you.

    Thanks for contacting us.
    Have a great day.

    Topic Closed.
    Best Regards.

Viewing 12 posts - 1 through 12 (of 12 total)

The topic ‘Site homepage problem’ is closed to new replies.