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Site homepage problem
- This topic has 11 replies, 2 voices, and was last updated 4 years, 1 month ago by Aizaz Imtiaz Awan.
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AuthorPosts
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October 24, 2020 at 9:47 am #235768
MrAshraf24ParticipantGood evening
When activating the theme
There’s a problem with the site’s code.
What’s the solution or what’s the problem?
Thank youAttachments:
You must be logged in to view attached files.October 24, 2020 at 10:47 am #235782
Aizaz Imtiaz AwanKeymasterHello,
First of all thanks for choosing our Theme, we are glad to be you in the WoodMart WordPress family
:-)
.Please deactivate all the third-party plugins, activate the parent theme clear cache, and check back.
If the problem continues then leave all the third-party plugins deactivated and provide admin panel login details of the website with the permissions to debug then we will troubleshoot with the theme plugins.
Regard’s.
Xtemos Studios.October 24, 2020 at 1:13 pm #235807
MrAshraf24ParticipantHello
The problem with Autoptimize you disabled
Now I want to add from the theme templates.
But it doesn’t do any more.
It only keeps loading.
Something else.
Can’t be modified by ElementorAttachments:
You must be logged in to view attached files.October 26, 2020 at 6:15 am #236074
Aizaz Imtiaz AwanKeymasterHello,
We are glad that one of your issues has been resolved by deactivating the third-party plugins.
I saw the screenshot you attached.
The WP-Bakery Page builder content could not be edited using Elementor and the same for Elementor. Because both the page builders have different structures and layout etc.
And for the Wp-Bakery layouts not loading please deactivate all the third-party plugins and provide with the admin panel login details of the website to check it myself and help you out accordingly.
Regard’s.
Xtemos Studios.October 26, 2020 at 7:46 am #236103
MrAshraf24ParticipantGood morning
Actually, very upset about the late response.
All templates can’t be added to the page.
Stay in loading mode only
There’s a picture attached.UNDER PRIVATE CONTENT AREA
Please hurry.
There’s a page called Test
You can modify it.
Is there an email that can be communicated faster or a phoneAttachments:
You must be logged in to view attached files.October 26, 2020 at 11:11 am #236166
Aizaz Imtiaz AwanKeymasterHello,
I have tried to log in to your website but the website is not working even if I have used a proxy. It keeps loading and loading.
Please make sure that your website is working to check it myself and help you out accordingly.
Regard’s.
Xtemos Studios.October 26, 2020 at 11:33 am #236173
MrAshraf24ParticipantThe site is working.
Please check.October 26, 2020 at 11:54 am #236180
Aizaz Imtiaz AwanKeymasterHello,
I have logged into your website and all the third-party plugins are still activated.
And you have deactivated the WoodMart theme and activated another theme.
Please deactivate all the plugins not related to the theme activate the main WoodMart theme then tell me with the permissions to debug then we will troubleshoot with the theme plugins.
Best Regards.
October 26, 2020 at 11:59 am #236184
MrAshraf24ParticipantI’ve deactivated all the plugins .
And the theme is activated.October 26, 2020 at 12:34 pm #236206
Aizaz Imtiaz AwanKeymasterHello,
I have logged into your website and checked that the template libraries are loading fine.
Please clear cache and check back.
Screenshot for Clarification: https://ibb.co/4tsbPQD
The issue seems to be with the third party plugin you can try reactivating one by one to check which plugin is causing the issue.
Best Regards.
October 26, 2020 at 1:05 pm #236214
MrAshraf24ParticipantFirst of all, thank you.
Ii the whole problem of Smush
Cause this problem.
I’ve deactivated it.October 27, 2020 at 6:10 am #236370
Aizaz Imtiaz AwanKeymasterMost Welcome!!!.
I’m so happy to hear you are pleased with the Theme and Support. XTEMOS strives to deliver the best customer experience, and it makes our day to hear we have accomplished that.
We count ourselves lucky to have you as a customer. You can always reach us at any time. We are always here to help you.
Thanks for contacting us.
Have a great day.Topic Closed.
Best Regards. -
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