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Site is crushing once a day

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  • #520606

    alonfoox
    Participant

    Hi,
    I have an issue my website is crushing every day, I’ve tried to analyse the issue and I get this errors

    I have checked the error log for dev site and found below error.
    Please advice.

    [11-Dec-2023 05:12:12 UTC] PHP Warning: Undefined array key “height” in /home/swaggco/public_html/wp-content/plugins/woocommerce/includes/class-wc-regenerate-images.php on line 277
    [11-Dec-2023 05:12:12 UTC] PHP Warning: Undefined array key “width” in /home/swaggco/public_html/wp-content/plugins/woocommerce/includes/class-wc-regenerate-images.php on line 276
    [11-Dec-2023 05:12:12 UTC] PHP Warning: Undefined array key “height” in /home/swaggco/public_html/wp-content/plugins/woocommerce/includes/class-wc-regenerate-images.php on line 277
    [11-Dec-2023 05:12:12 UTC] PHP Warning: Undefined array key “width” in /home/swaggco/public_html/wp-content/plugins/woocommerce/includes/class-wc-regenerate-images.php on line 276
    [11-Dec-2023 05:12:12 UTC] PHP Warning: Undefined array key “height” in /home/swaggco/public_html/wp-content/plugins/woocommerce/includes/class-wc-regenerate-images.php on line 277
    [11-Dec-2023 05:12:12 UTC] PHP Warning: Undefined array key “width” in /home/swaggco/public_html/wp-content/plugins/woocommerce/includes/class-wc-regenerate-images.php on line 276
    [11-Dec-2023 05:12:12 UTC] PHP Warning: Undefined array key “height” in /home/swaggco/public_html/wp-content/plugins/woocommerce/includes/class-wc-regenerate-images.php on line 277
    [11-Dec-2023 05:12:13 UTC] PHP Warning: Undefined array key “width” in /home/swaggco/public_html/wp-content/themes/woodmart/inc/integrations/otf-regenerate-thumbnails.php on line 69
    [11-Dec-2023 05:12:13 UTC] PHP Warning: Undefined array key “width” in /home/swaggco/public_html/wp-content/themes/woodmart/inc/integrations/otf-regenerate-thumbnails.php on line 69
    [11-Dec-2023 05:12:13 UTC] PHP Warning: Undefined array key “width” in /home/swaggco/public_html/wp-content/themes/woodmart/inc/integrations/otf-regenerate-thumbnails.php on line 69
    [11-Dec-2023 05:12:13 UTC] PHP Warning: Undefined array key “width” in /home/swaggco/public_html/wp-content/themes/woodmart/inc/integrations/otf-regenerate-thumbnails.php on line 69
    [11-Dec-2023 05:12:13 UTC] PHP Warning: Undefined array key “width” in /home/swaggco/public_html/wp-content/themes/woodmart/inc/integrations/otf-regenerate-thumbnails.php on line 69
    [11-Dec-2023 05:12:13 UTC] PHP Warning: Undefined array key “width” in /home/swaggco/public_html/wp-content/themes/woodmart/inc/integrations/otf-regenerate-thumbnails.php on line 69
    [11-Dec-2023 05:12:13 UTC] PHP Warning: Undefined array key “width” in /home/swaggco/public_html/wp-content/themes/woodmart/inc/integrations/otf-regenerate-thumbnails.php on line 69
    [11-Dec-2023 05:12:13 UTC] PHP Warning: Undefined array key “width” in /home/swaggco/public_html/wp-content/themes/woodmart/inc/integrations/otf-regenerate-thumbnails.php on line 69
    [11-Dec-2023 05:12:13 UTC] PHP Warning: Undefined array key “width” in /home/swaggco/public_html/wp-content/themes/woodmart/inc/integrations/otf-regenerate-thumbnails.php on line 69
    [11-Dec-2023 05:12:13 UTC] PHP Warning: Undefined array key “width” in /home/swaggco/public_html/wp-content/themes/woodmart/inc/integrations/otf-regenerate-thumbnails.php on line 69
    [11-Dec-2023 05:12:13 UTC] PHP Warning: Undefined array key “width” in /home/swaggco/public_html/wp-content/themes/woodmart/inc/integrations/otf-regenerate-thumbnails.php on line 69
    [11-Dec-2023 05:12:13 UTC] PHP Warning: Undefined array key “width” in /home/swaggco/public_html/wp-content/themes/woodmart/inc/integrations/otf-regenerate-thumbnails.php on line 69
    [11-Dec-2023 05:12:13 UTC] PHP Warning: Undefined array key “width” in /home/swaggco/public_html/wp-content/themes/woodmart/inc/integrations/otf-regenerate-thumbnails.php on line 69
    [11-Dec-2023 05:12:13 UTC] PHP Warning: Undefined array key “width” in /home/swaggco/public_html/wp-content/themes/woodmart/inc/integrations/otf-regenerate-thumbnails.php on line 69

    אירעה שגיאה מסוג E_ERROR בשורה 860 בקובץ /home/swaggco/public_html/wp-content/plugins/woocommerce/includes/class-wc-install.php. הודעת שגיאה: Uncaught TypeError: array_keys(): Argument #1 ($array) must be of type array, null given in /home/swaggco/public_html/wp-content/plugins/woocommerce/includes/class-wc-install.php:860
    Stack trace:
    #0 /home/swaggco/public_html/wp-content/plugins/woocommerce/includes/class-wc-install.php(860): array_keys(NULL)
    #1 /home/swaggco/public_html/wp-content/plugins/woocommerce/includes/class-wc-install.php(428): WC_Install::create_options()
    #2 /home/swaggco/public_html/wp-content/plugins/woocommerce/includes/class-wc-install.php(301): WC_Install::install()
    #3 /home/swaggco/public_html/wp-includes/class-wp-hook.php(324): WC_Install::check_version(”)
    #4 /home/swaggco/public_html/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters(NULL, Array)
    #5 /home/swaggco/public_html/wp-includes/plugin.php(517): WP_Hook->do_action(Array)
    #6 /home/swaggco/public_html/wp-settings.php(643): do_action(‘init’)
    #7 /home/swaggco/public_html/wp-config.php(110): require_once(‘/home/swaggco/p…’)
    #8 /home/swaggco/public_html/wp-load.php(50): require_once(‘/home/swaggco/p…’)
    #9 /home/swaggco/public_html/wp-admin/admin.php(34): require_once(‘/home/swaggco/p…’)
    #10 /home/swaggco/public_html/wp-admin/post.php(12): require_once(‘/home/swaggco/p…’)
    #11 {main}

    #520914

    Hello,

    There is an issue with the 3rd party plugins. Please deactivate all the 3rd party plugins and activate only theme-required plugins on the site and then check the issue. I am sure your issue will be solved. Then Activate the 3rd party plugins one by one and check which plugin is creating the issue for you.

    Otherwise, if the issue still exists then keep the 3rd party plugins deactivated and share the WP admin login details of your site so I will check and give you a possible solution.

    Best Regards.

    #520966

    alonfoox
    Participant

    Don’t like that copy paste answer of yours, I already shared wp access last message
    Also I’ve already tried everything before writing here.
    My dev said it is theme issue

    #521125

    Hello,

    Please update the new version of the theme “WOODMART WordPress NEW: 7.3.4 RELEASED” and update the required plugin and check the issue.
    https://xtemos.com/docs-topic/update-the-theme/

    If the issue still remains, Please confirm the permission for plugins deactivation, and switch to the parent theme. As soon as we complete the testing of this plugin we will enable it all back, You would better make the full backup of your site. Also share the page url where the issue is situated.

    Best Regards.

    #522269

    alonfoox
    Participant

    Yes
    still happens

    Error details
    ===================
    An error of type E_ERROR occurred on line 860 in file /home/swaggco/public_html/wp-content/plugins/woocommerce/includes/class-wc-install.php. Error message: Uncaught TypeError: array_keys(): Argument #1 ($array) must be of type array, null given in /home/swaggco/public_html/wp-content/plugins/woocommerce/includes/class-wc-install.php :860
    Stack trace:
    #0 /home/swaggco/public_html/wp-content/plugins/woocommerce/includes/class-wc-install.php(860): array_keys(NULL)
    #1 /home/swaggco/public_html/wp-content/plugins/woocommerce/includes/class-wc-install.php(428): WC_Install::create_options()
    #2 /home/swaggco/public_html/wp-content/plugins/woocommerce/includes/class-wc-install.php(301): WC_Install::install()
    #3 /home/swaggco/public_html/wp-includes/class-wp-hook.php(310): WC_Install::check_version(”)
    #4 /home/swaggco/public_html/wp-includes/class-wp-hook.php(334): WP_Hook->apply_filters(NULL, Array)
    #5 /home/swaggco/public_html/wp-includes/plugin.php(517): WP_Hook->do_action(Array)
    #6 /home/swaggco/public_html/wp-settings.php(632): do_action(‘init’)
    #7 /home/swaggco/public_html/wp-config.php(110): require_once(‘/home/swaggco/p…’)
    #8 /home/swaggco/public_html/wp-load.php(50): require_once(‘/home/swaggco/p…’)
    #9 /home/swaggco/public_html/wp-admin/admin.php(34): require_once(‘/home/swaggco/p…’)
    #10 /home/swaggco/public_html/wp-admin/index.php(10): require_once(‘/home/swaggco/p…’)
    #11 {main}
    thrown

    #522397

    Hello,

    Please check how it works with the default WordPress theme and Woocommerce Storefront theme just to check whether the issue is with our theme or not. Also, please check the site with our theme but only with the theme default plugins activate, and deactivate all the 3rd party plugins from the site.

    If it works fine with the default WordPress theme then provide the Cpanel login details of the website to check it myself and help you out accordingly.

    Best Regards

Viewing 6 posts - 1 through 6 (of 6 total)