site is messy

Hi, idk but when i try import a template its having an error, and basic template are all messed up.

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Hello,

Please check the access we cannot log in.

Please, confirm the permission for plugin deactivation, and switching to the parent theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.

Best Regards

Hi, im sorry for mistake on acsses, im sharing that again in private.

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Hello,

We have checked and see the Timeout is not enough. You need to contact the host support and ask to increase the Timeout.

If you have any questions please feel free to contact us.

Best Regards

[Author]

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